NOREILY CIRINO
Hyde Park,UT
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
Work History
Executive Assistant
City Of Boston
02.2023 - Current
- Provided comprehensive administrative support to Chief managing complex calendars, scheduling and coordinating meetings
- Collaborate with department head to compile budget proposals and forecast, and monitor expenditure patterns for accurate financial reports
- Facilitate effective communication between cross functional teams, enhancing information flow and collaboration
- Supports Emergency operations Center (EOC) and Emergency Response during emergencies, planned/unplanned city-wide events and crisis events.
- Handled confidential and sensitive information with discretion and tact
Executive Assistant
City Of Boston
11.2021 - 02.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Processed travel expenses and reimbursements for executive team and senior management group.
Scheduling and Advance Coordinator
City Of Boston
03.2021 - 11.2021
- Planned and ensured smooth execution of the arrival, role, departure of the Mayor of Boston and provided staff support at various events
- Conducted outreach to event contacts to confirm logistics and respond to routine inquires and matters on behalf of the department
- Assists the Director of Scheduling and Advance with special projects, including those related to the Mayor's
- Office, events and schedule
- Represented the Mayor of Boston and the Office of the Mayor in a professional manner at all times.
Neighborhood Staff Assistant, operator
City Of Boston
07.2020 - 03.2021
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Educated customers on company systems, form completion, and access to services.
- Learned and maintained in-depth understanding of City's information, providing knowledgeable responses to diverse questions.
Complex Claims Processor
Tufts Health Care
01.2010 - 07.2020
- Work in claims processing, reporting for specific projects and for member reimbursement.
- Supervised and trained over 7-10 employees and temporary workers
- Coordinate all aspects of claims processing related to COB/TPL functions including maintenance and updated policies and procedures
- Read and made determination on medical documentation submitted by different providers for insurance reimbursements
- Processed multiple payment for providers and submitted detailed determinations
Education
Some College (No Degree) - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Bilingual- Ability to speak Spanish fluently
- Excellent phone demeanor/ customer service
- Ability to exercise good judgement
- Communication Skill
- Problem-solving
- Creativity
- Time Management
- Eye for Detail
Timeline
Executive Assistant
City Of Boston
02.2023 - Current
Executive Assistant
City Of Boston
11.2021 - 02.2023
Scheduling and Advance Coordinator
City Of Boston
03.2021 - 11.2021
Neighborhood Staff Assistant, operator
City Of Boston
07.2020 - 03.2021
Complex Claims Processor
Tufts Health Care
01.2010 - 07.2020
Some College (No Degree) - Business Administration
Southern New Hampshire University
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