Overview
Work History
Education
Skills
Timeline
Hi, I’m

Noreka Reynolds-Patten

Lauderdale Lakes,FL
Noreka Reynolds-Patten

Overview

7
years of professional experience

Work History

Goldon Krust
Lauderdale, FL

Supervisor
01.2020 - 02.2024

Job overview

  • Created new strategies for improving customer service standards within the organization.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.

Pizza Hut
Kingston , JM

Cashier
01.2017 - 02.2018

Job overview

  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Directed and supervised team of 15 employees in daily operations.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

One Stop Health Training
Lauderhill, FL

High School Diploma
06-2022

University Overview

Edith Dolton James
Kingston Jm

06-2015

University Overview

Skills

  • Strategic Planning
  • Operations Management
  • Data Analytics
  • Staff Management

Timeline

Supervisor
Goldon Krust
01.2020 - 02.2024
Cashier
Pizza Hut
01.2017 - 02.2018
One Stop Health Training
High School Diploma
Edith Dolton James

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Noreka Reynolds-Patten