Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norelvy Hernandez

Frederick,MD

Summary

Dynamic culinary professional with extensive experience at Up On Market, Francis Skrobicheski, excelling in food presentation and customer service. Proven ability to enhance customer satisfaction through innovative recipe development and efficient kitchen management. Strong multitasking skills and a commitment to safe food handling ensure high-quality meal service in fast-paced environments. As well as keeping everything 100% sanitary. If there was a moment I wasn't cooking, I was establishing order in the kitchen as well as heavily maintaining cleanliness.

Overview

19
19
years of professional experience

Work History

Cook

Up on Market
09.2019 - Current
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Assisted in training new kitchen staff on equipment usage and food preparation techniques.
  • Developed seasonal recipes that enhanced customer satisfaction and engagement.
  • Oversaw inventory management, ensuring availability of ingredients while minimizing waste.
  • Collaborated with kitchen staff to ensure timely meal service and high-quality food presentation.
  • Streamlined cooking processes, improving efficiency during peak service hours.
  • Mentored junior cooks, fostering skill development and teamwork within the kitchen environment.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Cacique

Jose Perez
09.2006 - 11.2009

Hostess, organized tables, making sure people got seated. Front of the house always looking pristine, as well as other side duties.

Education

GED -

Albert Einstein High
Kensington, MD

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Strong attention to safe food handling procedures
  • Food presentation

Timeline

Cook

Up on Market
09.2019 - Current

Cacique

Jose Perez
09.2006 - 11.2009

GED -

Albert Einstein High
Norelvy Hernandez