Norelys Yeguez Orellana

Assist travel agencies with reservations request, pricing and offers, contract and ticketing for groups, provide accurate information about proceses, keep and improve the customer experience.

• Assist teachers in the performance of their tasks in order to offer the best experience to our customers and respond to any query or vicissitude that may arise.

• Ticket sales and telephone asistance, resolution of situations regarding refunds, emissions and general information.

• Airport customer service asistance, check-in processes and gate control / Customs / Profiler / Baggage support/ on time performance and flight control.