Norhan Awad

Marketing Coordinator Experience in Architecture, Construction, and Engineering Industries
As a marketing coordinator, my role involved spearheading the creation and management of comprehensive proposals for projects within the architecture, construction, and engineering sectors. My key responsibilities included:
1. Proposal Development:
• Content Creation: I collaborated with architects, engineers, and construction managers to gather technical information and transform it into clear, compelling content tailored to client needs and industry standards.
• Design and Layout: Leveraging my skills in graphic design, I developed visually appealing and professional proposal documents that effectively communicated our firm’s capabilities and project approach.
• Customization: I tailored each proposal to meet the specific requirements and preferences of potential clients, ensuring a personalized and client-focused presentation.
2. Project Coordination:
• Team Collaboration: I coordinated with cross-functional teams, including project managers, designers, and technical experts, to ensure accurate and timely completion of proposals.
• Timeline Management: I managed proposal timelines and deadlines, ensuring all components were completed and reviewed before submission.
3. Market Research and Analysis:
• Industry Trends: I conducted thorough market research to stay abreast of industry trends and competitor activities, integrating these insights into our proposals to highlight our firm’s unique value propositions.
• Client Analysis: I analyzed potential clients’ needs and preferences to craft proposals that addressed their specific challenges and goals.
4. Branding and Messaging:
• Consistency: I maintained brand consistency across all proposal materials, ensuring that our messaging and visual identity aligned with our firm’s overall branding strategy.
• Storytelling: I developed a narrative for each proposal that showcased our firm’s strengths, project experience, and innovative solutions, making a compelling case for why we were the ideal choice for the project.
5. Success Measurement:
• Metrics Tracking: I tracked the success rate of submitted proposals, gathering feedback and analyzing outcomes to continuously improve our proposal development process.

• Drafted and proofed legal correspondence to verify details and reduce errors
• Directed law office operations to maintain seamless attorney schedules
• Gathered and analyzed research data and presented reports of significant findings
• Worked with coworkers to complete tasks
• Met deadlines while maintaining high-quality deliverables
• Made photocopies of correspondence, documents and other printed matter
• Mailed, faxed or arranged delivery of legal correspondence to clients, witnesses and court officials
• Organized and maintained law libraries, documents and case files
• Prepared and distributed invoices to bill clients and payed account expenses.
• Completed electronic filings, initiated billing statements, and managed firm administrative matters
• Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes
• Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents
• Organized documents to manage paper and electronic filing systems of clients

• Organized evidence to prepare for trial
• Prepared legal briefs and statements in support of case preparation
• Supported attorneys in client meetings with administrative assistance and documentation
• Gathered and analyzed research data and presented reports of significant findings
• Filed pleadings with court clerk using established processes
• Developed and maintained electronic filing systems and naming conventions
• Answered incoming inquiries or distributed to attorneys
• Monitored legal volumes to coordinate and verify law library updates
• Performed routine and scheduled maintenance services
• Participated in ongoing training to enhance own job skills and knowledge.

• Addressed customers courteously using suitable methods and problem-solving skills
• Maintained logs and documentation to detail key information regarding incoming and outgoing calls
• Assisted with mentoring new employees during and after training
• Investigated and researched issues to determine root causes and appropriate resolution methods
• Responded to telephone inquiries and complaints following standard operating procedures
• Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues
• Updated and maintained database with accurate customer information and timely data entry
• Built sustainable relationships and trust with customer accounts using open and interactive communication
• Navigated multiple computer systems and applications and utilized search tools to find information
• Obtained and examined relevant information to assess validity of complaints and determine possible causes
• Contacted carrier representatives to make arrangements or issue instructions for shipping and delivery of materials.

• Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists
• Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services
• Checked patients' pulse, temperature and respiration
• Entertained, conversed with and read aloud to patients to keep mentally healthy and alert
• Responded appropriately to physical, emotional and developmental needs of residents
• Coordinated with doctors and registered nurses to develop care plans for clients
• Observed physical and mental condition, intake and output and exercise to monitor client condition
• Completed and submitted clinical documentation in accordance with agency guidelines
• Helped patients move in and out of beds, baths and wheelchairs.

• Developed pricing strategies to balance firm objectives and customer satisfaction
• Consulted with product development personnel on product specifications, such as design, color and packaging
• Evaluated marketing strategies based on knowledge of establishment objectives, market characteristics and cost factors
• Initiated market research studies, and analyzed findings
• Compiled lists describing product and service offerings
• Coordinated or participated in promotional activities or trade shows to market products or services
• Consulted with buying personnel to gain advice regarding types of products and services expected to be in demand
• Was displayed at trade and special production shows
• Initiated market research studies to analyze findings
• Executed digital marketing strategies to drive brand awareness
• Developed market-specific merchandising and promotional strategies to expand market share.