Summary
Overview
Work History
Education
Skills
Timeline
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Norica Henderson

Norfolk,VA

Summary

Well-qualified manager developed over a 14 year Military career. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Determined project manager adept at assigning tasks to team members based on individual strengths.

Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience

Work History

Quartermaster Petty Officer 2nd Class

Military
Norfolk, VA
08.2009 - Current
  • Drafted messages and reports to inform leadership of current situations using Adobe,Excel and Microsoft word through Email.
  • Operated electronic sensors and Voyage Management computer systems to collect, analyze and disseminate electronic intelligence.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated 15 employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Orchestrated projects within strict time frames by solving complex problems and working closely with senior leaders.
  • Identified, reviewed and applied policies and procedures.
  • Eliminated discrepancies in progress by reviewing performance, and timeline for over 550 hours of preventative maintenance.
  • Tracked project and team members performance closely to quickly intervene in mistakes or delays.
  • Supervised inventory and stowage of over $100,000 of government equipment resulting in 100% accountability in preparation of Unit's Basic phase Operation.
  • Completed assignments ahead of deadline.
  • Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight schedule demands.

Safety Manager

Military
Norfolk, VA
08.2016 - 03.2020
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Reduced injuries among personnel with development and implementation of robust safety programs and policies.
  • Developed and implemented safety programs.
  • Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
  • Facilitated training for 15 employees.
  • Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
  • Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.
  • Optimized new employee training on gear and procedures to maximize team safety.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Facilitated training for 15 employees.
  • Facilitated meetings with upper management and executives to discuss ways that safety could be improved.

Education

High School Diploma -

Paul Laurence Dunbar High School
Lexington, KY
05.2009

Skills

  • Work Planning and Prioritization
  • Safety and Risk Assessments
  • Corrective Actions
  • Dispute Mediation
  • Project Deadlines
  • Motivating Performers
  • Scheduling and Coordinating
  • Team Management
  • Employee Relations Oversight
  • Policy Improvement Recommendations
  • Onboarding, Training and Development
  • Training Needs Analysis

Timeline

Safety Manager

Military
08.2016 - 03.2020

Quartermaster Petty Officer 2nd Class

Military
08.2009 - Current

High School Diploma -

Paul Laurence Dunbar High School

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Norica Henderson