Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norie Flowers

Oklahoma city,Ok

Summary

I have experience with customer service, memorizing menu items and suggesting items to customers per request, using basic math skills to operate the cash register, handling conflicts with upset customers, and counting back change to customers. A proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. I am eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience

Work History

Dulce Vida
Oklahoma City, Oklahoma
05.2024 - Current
  • Provided support to bartenders
  • Ensured smooth running of food services

Hostess

Texas Roadhouse
Oklahoma City, Oklahoma
08.2021 - 05.2024
  • Add customers to the waitlist
  • Check customers in to waitlist
  • Manage and assigned customers to their desired table
  • Escorted customers to their assigned table, Packaged and customized to go orders

To-Go Server

Texas Roadhouse
Oklahoma City, Oklahoma
08.2021 - 05.2024
  • Processed payments accurately and efficiently using POS system.
  • Organized and tracked to-go orders while maintaining accuracy.
  • Communicated effectively between the kitchen staff and customers regarding order status.

Barista, Dutch Bros
Oklahoma City, Oklahoma
02.2023 - 08.2023
  • Customize drinks
  • Recite menu items
  • Provide a positive and uplifting experience for guests

Barista, Scooters Coffee
Oklahoma City, Oklahoma
11.2021 - 02.2022
  • Served coffee efficiently and effectively at a fast-paced establishment.
  • Handling and preparing food

Cashier/Snow Cone Maker

Sweet Spot
Oklahoma
07.2016 - 02.2020
  • Successfully helped train new employees
  • Helped with customer retention
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.

Assistant

Weatherford Food and Resource center
Weatherford, Oklahoma
12.2018 - 12.2018

Education

01.2020

Skills

  • Organization,Positive Attitude , Flexibility, Teamwork, Critical Thinking, Communication, Problem solving, Time Management, Conflict Resolution, and Upselling Revenue

Timeline

Dulce Vida
05.2024 - Current

Barista, Dutch Bros
02.2023 - 08.2023

Barista, Scooters Coffee
11.2021 - 02.2022

Hostess

Texas Roadhouse
08.2021 - 05.2024

To-Go Server

Texas Roadhouse
08.2021 - 05.2024

Assistant

Weatherford Food and Resource center
12.2018 - 12.2018

Cashier/Snow Cone Maker

Sweet Spot
07.2016 - 02.2020

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Norie Flowers