Summary
Overview
Work History
Education
Skills
Languages
Recent update
Timeline
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Norie Morehouse

Irvine,USA

Summary

Highly- motivated employee with desire to take on new challenges. 4+ years experience of customer service back ground strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised, quickly mastering new skills, time management abilities and contributed to organizational growth.

Overview

12
12
years of professional experience

Work History

Self Employed

JEMCO Transportation
Chandler, AZ
06.2021 - 12.2024
  • Scheduling transportation service
  • Processing documents and monitoring drivers' logbook entries.
  • Provided support in resolving scheduling conflicts between drivers
  • Managed and coordinated multiple projects while ensuring timely completion.

Server

Jin Shabu
Chandler, AZ
09.2018 - 03.2020
  • Demonstrated leadership skills by overseeing the dining room during busy shifts, managing table assignments, ensuring smooth communication between servers and kitchen staff, and maintaining high service standards.
  • Utilized POS software programs to accurately process orders and payments.
  • Collaborated with the manager to provide valuable menu changes and translate Japanese to English, leading to the introduction of new menu items that became a popular choice among patrons.
  • Played an instrumental role in training new servers on the menu, service standards, and ensuring consistent quality of service.
  • I listened to customer concerns and complaints, and quickly rectified issues.
  • Memorized frequent customer preferences to build relationships and loyalty.

Planned Career Break

Chandler, AZ
02.2015 - 08.2018
  • I took voluntary leave to watch my youngest daughter’s school to help her, as she has special needs, until she builds her own learning skills.
  • Assist her teachers with schoolwork for other students.

Merchandise Associate

Koyama Shoten
Dublin, OH
02.2013 - 02.2015
  • Developed visual merchandising strategies to optimize product displays and increase sales
  • Greeted guests and gauged their interest to provide appropriate sales recommendations
  • Utilized effective Japanese / English communication skills to ensure smooth operations in the store
  • Stocked product and maintained displays according to merchandising standards

Purchaser / Sales Assistant

Sapporo Furnishing LTD
, Japan
  • Company Overview: JAPAN
  • Processed purchase orders in a timely manner according to established procedures
  • Developed and maintained strong relationships with vendors to ensure timely delivery of goods and services
  • Coordinated logistics activities related to product receipt and shipment tracking
  • Monitored vendor performance to ensure quality standards are met
  • Worked with vendors to negotiate favorable terms
  • Performed sales floor work, such as greeting and assisting customers and vendors stocking shelves and taking inventory
  • JAPAN

Education

BACHELOR OF ARTS (B.A.) - LIFESTYLE DESIGN

Hokusei Gakuen University
Japan
03-2005

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Relationship Building
  • Order Processing
  • Time management
  • Merchandise Selection
  • Organizational Skills
  • Multitasking

Languages

  • Japanese/ English Bilingual

Recent update

After I quit the family business I moved to California. While I was looking for another job, unfortunately my father passed away so I had to return back and forth between Japan and the U.S to look after my mother. Since she is now settled in a retirement home I am actively looking for work.

Timeline

Self Employed

JEMCO Transportation
06.2021 - 12.2024

Server

Jin Shabu
09.2018 - 03.2020

Planned Career Break

02.2015 - 08.2018

Merchandise Associate

Koyama Shoten
02.2013 - 02.2015

Purchaser / Sales Assistant

Sapporo Furnishing LTD

BACHELOR OF ARTS (B.A.) - LIFESTYLE DESIGN

Hokusei Gakuen University

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Norie Morehouse