Norine Chacon
Winston,GA
Summary
Resourceful and adaptable professional with a diverse background in transportation and customer service. Known for strong attention to detail and problem-solving abilities, consistently delivering safe and timely transportation while maintaining excellent communication with parents and staff.
Overview
1
1
Certification
25
25
years of professional experience
Work History
School Bus Driver
Douglas County Schools
Douglasville, Georgia
08.2022 - Current
- Transported students safely on daily bus routes, ensuring timely arrivals and departures.
- Maintained secure and orderly environment by managing student behavior on board.
- Oversaw student behavior on the bus to ensure safety and order. on the bus to maintain a safe environment.
- Performed pre-trip inspections ensuring vehicle safety and regulatory compliance.
- Communicated with parents about pick-up and drop-off schedules to enhance transparency and coordination.
Front Desk Concierge Assisted living
Legacy Ridge at Sweetwater
Douglasville, Georgia
01.2021 - 07.2024
- Managed front desk operations and coordinated daily schedules for staff.
- Welcomed residents and guests with friendly and professional demeanor.
- Assisted residents with inquiries, providing information about services and amenities.
- Handled incoming calls and directed them to appropriate departments efficiently.
- Organized events and activities for residents, enhancing community engagement.
- Trained new front desk staff on procedures and customer service standards.
- Responded promptly to emergency situations in order to maintain a safe environment for guests.
- Developed strong relationships with clients through effective communication skills.
- Assisted visitors with any questions or concerns they may have had during their stay.
City Bus Driver
Cobb County Transportation
Marietta, Georgia
05.2019 - 08.2022
- Operated city buses safely along designated routes in Cobb County.
- Followed schedules and routes to maintain timely arrivals and departures.
- Enforced safety rules and regulations for passengers while on the bus.
- Communicated effectively with dispatch regarding route changes and delays.
- Provided excellent customer service, addressing passenger inquiries and concerns.
- Conducted routine vehicle inspections to ensure safety and compliance.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Obeyed DOT rules and regulations and local laws to maximize safety.
School Bus Driver
Ashford Academy
Douglasville, Georgia
08.2007 - 07.2019
- Operated school bus safely to transport students daily.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Managed student behavior to ensure safety and compliance on the bus.
- Coordinated with school staff to ensure punctual arrivals and departures.
- Maintained order and discipline on bus to prevent accidents or injuries.
- Kept up-to-date on changes in local roads, traffic patterns, and construction projects that may affect routes or schedules.
- Conducted thorough cleaning and sanitization of bus interiors to enhance student safety and health.
- Acquired and maintained certification in basic first aid and CPR.
City Bus Operator
Marta Transit
Atlanta, Georgia
01.2002 - 08.2007
- Operated city buses safely across designated routes in compliance with regulations.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Assisted passengers with disabilities, ensuring safe and accessible transportation.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Notified dispatch of any irregularities such as accidents or hazardous weather conditions.
- Provided customer service to passengers, including providing route information and collecting fares.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Education
GED -
FarRockaway High School
Far Rockaway, NY11-1991
Skills
- Safety management
- Emergency response
- Student management
- Communication skills
- Problem solving
- Vehicle maintenance
- Attention to detail
- Customer-oriented
- Adaptability to change
- Student interaction
- Great attitude
Certification
- CDL B with school and passenger endorsement
- Red Cross CPR AED First Aid
Accomplishments
- Bus driver of the year 2023 finalist
- Bus driver of the year 2025 2nd place
- Busted Award 2022
- Busted Award 2023
- Busted Award 2024
- Safety Award 2025
Timeline
School Bus Driver
Douglas County Schools
08.2022 - Current
Front Desk Concierge Assisted living
Legacy Ridge at Sweetwater
01.2021 - 07.2024
City Bus Driver
Cobb County Transportation
05.2019 - 08.2022
School Bus Driver
Ashford Academy
08.2007 - 07.2019
City Bus Operator
Marta Transit
01.2002 - 08.2007
GED -
FarRockaway High School