NORINE NAMISANVU
Tewksbury,MA
Summary
Compassionate Certified Nursing Assistant with a proven track record at St Elizabeth Hospital Medical Center, excelling in patient care and vital signs monitoring. A reliable team player, I enhanced patient satisfaction by streamlining processes and maintaining HIPAA compliance, ensuring a safe and supportive environment for all patients.
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
St Elizabeth Hospital Medical Center
02.2019 - Current
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Patient Access Coordinator II
BOSTON MEDICAL CENTER AT BRIGHTON MARINE
02.2019 - Current
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
- Increased efficiency of daily operations by implementing electronic health record system for accurate data management.
- Reduced errors in billing processes by meticulously reviewing and verifying patient demographics and insurance information.
- Enhanced communication between departments by regularly updating patient information and coordinating schedules.
- Improved patient satisfaction by streamlining the registration process and reducing wait times.
- Streamlined referral processes by establishing strong partnerships with healthcare providers, enabling more efficient transfers of patients between facilities.
- Facilitated smooth admissions process for patients by pre-registering them, providing clear instructions, and answering their inquiries promptly.
- Verified patient insurance eligibility and entered patient information into system.
Nursing Assistant
WINDROSE AT WOBURN
08.2014 - 03.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
No Degree - PHLEBOTOMY/EKG
North Shore Community College
Danvers, MA06-2021
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Compassionate
- Vital signs monitoring
- Adaptable
- Maintaining privacy
- Medical terminology
Timeline
Certified Nursing Assistant
St Elizabeth Hospital Medical Center
02.2019 - Current
Patient Access Coordinator II
BOSTON MEDICAL CENTER AT BRIGHTON MARINE
02.2019 - Current
Nursing Assistant
WINDROSE AT WOBURN
08.2014 - 03.2021
No Degree - PHLEBOTOMY/EKG
North Shore Community College
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