NORITA LOVE
Pineville
Summary
Experienced with managing inventory and restocking shelves efficiently. Utilizes strong organizational skills and attention to detail to maintain orderly stockrooms. Track record of collaborating effectively with team members and adapting to dynamic work environments.
Overview
9
9
years of professional experience
Work History
Overnight Stocker
Walmart Alexandria Market
Alexandria, LA
08.2024 - Current
- Organized stock shelves to ensure optimal product placement and accessibility.
- Implemented best practices for product rotation to minimize spoilage and maximize sales potential.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Front End Academy Trainer
Walmart Alexandria Market
Alexandria, LA
08.2023 - 03.2024
- Supervised front end operations, ensuring efficient customer service and workflow management.
- Trained and mentored staff on best practices for cash handling and customer interactions.
- Resolved customer complaints promptly, fostering positive relationships and satisfaction rates.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
Food & Consumables Associate
Walmart Pineville Market
Pineville, LA
01.2022 - 07.2022
- Stocked shelves efficiently, ensuring optimal inventory levels for high-demand products.
- Conducted regular inventory checks to maintain accurate stock counts and reduce discrepancies.
- Monitored expiration dates on perishable items, minimizing waste through timely rotation practices.
- Provided exceptional customer service by assisting shoppers in locating products and answering inquiries.
Front End Team Lead
Walmart Alexandria Market
Pineville, LA
04.2020 - 03.2021
- Led front-end operations, ensuring efficient customer service and streamlined checkout processes.
- Enhanced team communication through regular meetings, fostering a collaborative work culture.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Customer Service Manager
Walmart Pineville Market
Pineville, LA
01.2019 - 04.2020
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Supervised customer service team to enhance operational efficiency and service quality.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
Customer Service Desk Associate
Walmart Pineville Market
Pineville, LA
11.2018 - 01.2019
- Resolved customer inquiries and complaints with professionalism and empathy.
- Maintained accurate cash drawer, ensuring proper cash handling and accountability.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Walmart Pineville Market
Pineville, LA
09.2017 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Medical Assisting
Miller-Motte Technical College
Columbus, GASkills
- Stocking shelves
- Stock rotation
- Product restocking
- Maintaining safety
- Stock replenishment
- Customer service
- Attention to detail
- Teamwork and collaboration
MILITARY EXPERIENCE
- Petroleum Supply Specialist (92F)
- United States Army
- May 2000 - May 2012
- Managed fuel inventory and logistics operations
- Maintained accountability for equipment and supplies
- Worked in high-responsibility environments requiring safety and accuracy
- Coordinated with teams to ensure efficient supply operations
Timeline
Overnight Stocker
Walmart Alexandria Market
08.2024 - Current
Front End Academy Trainer
Walmart Alexandria Market
08.2023 - 03.2024
Food & Consumables Associate
Walmart Pineville Market
01.2022 - 07.2022
Front End Team Lead
Walmart Alexandria Market
04.2020 - 03.2021
Customer Service Manager
Walmart Pineville Market
01.2019 - 04.2020
Customer Service Desk Associate
Walmart Pineville Market
11.2018 - 01.2019
Cashier
Walmart Pineville Market
09.2017 - 11.2018
Associate of Science - Medical Assisting
Miller-Motte Technical College