Open To Work
Noriyuki Hisada
Phoenix,AZ
Work Preference
Summary
Professional in language interpretation with strong command of Japanese and English. Consistently facilitates effective communication in diverse settings. Adept at cultural sensitivity, active listening, and precise translation. Highly collaborative, adaptable, and focused on delivering impactful results.
Customer service professional with strong background in team management and process optimization. Proven ability to improve customer experiences and drive operational improvements. Reliable team player with focus on collaboration and adaptability in dynamic environments. Skilled in conflict resolution and effective communication.
Overview
24
24
years of professional experience
Work History
Japanese Interpreter
Cyracom International
01.2014 - 11.2025
- Assisted with interpretation of basic conversations between Japanese and English speakers.
- Supported communication needs during meetings and events, ensuring clarity for all participants.
- Learned industry-specific terminology to enhance interpretation accuracy and effectiveness.
- Maintained confidentiality while handling sensitive information in interpreted dialogues.
- Engaged in continuous learning to improve interpreting skills and cultural understanding.
- Adapted quickly to various communication styles to meet client expectations effectively.
- Collaborated with team members to resolve language barriers in diverse settings.
Customer Service Manager
Hertz Car Rental
05.2002 - 05.2012
- Led customer service team to enhance client satisfaction and retention rates.
- Developed training programs for staff to improve service delivery and operational efficiency.
- Implemented feedback mechanisms to identify areas for service improvement and address customer concerns.
- Analyzed customer interactions to refine processes and enhance overall service quality.
- Streamlined customer service processes to improve response times and resolution rates.
- Developed strong relationships with clients, ensuring a positive experience and cultivating repeat business.
Education
Bachelor of Science - Physical Education
West Virginia University
Morgantown, WVBachelor of Science - Physical Education
Juntendo University
Chiba, JapanSkills
- Professional ethics
- Consecutive interpreting
- Native japanese fluency
- Continuing education
- Medical translation
- Cultural understanding
- Client service
- Sales proficiency
- Customer relations
- Customer engagement
- Problem investigation
- Time management
- Inventory control
- Expertise in sales
Affiliations
USCIS background check and finger prints had been submitted.
Timeline
Japanese Interpreter
Cyracom International
01.2014 - 11.2025
Customer Service Manager
Hertz Car Rental
05.2002 - 05.2012
Bachelor of Science - Physical Education
West Virginia University
Bachelor of Science - Physical Education
Juntendo University
Hertz Platinum Sales Awards
Selected as 20 best sales persons in the West Central Region.