Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Norkis Gonzàlez Juan

Norkis Gonzàlez Juan

Fords

Summary

Dedicated professional with extensive experience in cash register operations, merchandise stocking, and delivering exceptional customer service. Demonstrates strong organizational skills and punctuality, thriving in team environments. Proven ability to maintain speed and accuracy under pressure, with expertise in cash handling and POS systems. Contributed to enhanced customer satisfaction through prompt and efficient service delivery.

Overview

1
1
year of professional experience

Work History

Cashier

Ar-ex Pharmacy
Fords
01.2025 - Current
  • Processed customer orders efficiently at the front counter.
  • Operated cash register and handled cash transactions accurately.
  • Organized returned items according to store policy and restocked them on shelves accordingly.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Managed cash register operations efficiently during peak hours.
  • Verified patient information to ensure accuracy of prescriptions filled.
  • Resolved customer complaints in a professional manner while maintaining company policies and procedures.
  • Answered customer questions and referred to pharmacist for medication information.
  • Assisted customers with locating specific items within the store.
  • Answered phone calls from customers regarding product availability and pricing information.
  • Monitored expiration dates on products stored in the pharmacy area.
  • Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.

Cashier

Burger King
Perth Amboy
08.2024 - 01.2025
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

JFK Memorial High School
Iselin, NJ
06-2025

Skills

  • Customer service excellence
  • ID verification
  • Multitasking and organization
  • Gift card handling
  • Cash handling expertise
  • Conflict resolution strategies
  • Inventory management skills
  • Team collaboration
  • Time management

Languages

Spanish
Native/ Bilingual

Accomplishments

  • I am certified in bleeding control basics

Timeline

Cashier

Ar-ex Pharmacy
01.2025 - Current

Cashier

Burger King
08.2024 - 01.2025

High School Diploma -

JFK Memorial High School