Norla Bettencourt
Gustine,CA
Summary
I have ran two successful businesses for the last 6 years. One business I have physically worked on equipment and done the book keeping taxes and contracts for the other I do income taxes for both personal and businesses. I have also been doing home health care for the last 8 years while working full time employment. I am motivated and looking for a forever employment home.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner/Member
Norlas tax services and L&H Farms LLC
01.2003
- CTEC certified, efile and HSBC certified, Accounting and taxes
- Business bookkeeping, H/R, Checks, banking in all aspects and tax preparation
- Trained and guided new preparers
- Human resources, Heavy equipment operator, Farmer.
Personal Caregiver
01.2016 - Current
- All medical needs of a Laryngectomy, Cancerous, patient with multiple graphs & ALS Patients
- Worked with doctors/insurances to ensure necessary RX and supplies available
- Emotional, caring, and physical support.
2nd Assistant Operator on Dian 115 Gluing Machine
Pacific Southwest Container
01.2018 - 05.2021
- Produce Quality Boxes for manufacturing companies
- Work together as a team to ensure quality, production, and safety are achieved
- Fill out necessary paperwork & complete setup OF machine in order to run.
Electronics sales Associate
Wal-mart
01.2015 - 01.2018
- Operated register, customer service, Ran photo department and machinery
- Stocked shelves, heavy lifting of TVs and other products and supplies.
Receptionist and Assistant loan processor
Tulare County Mortgage Services
01.2011 - 01.2015
- Answered phones and Took messages
- Put together loan folders and computer input of confidential client information
- Fixed computer problems others in the office have printing, downloading, etc.
Education
General Education -
Lower Columbia College
National Registered Certified Emergency Medical Technician and Phlebotomy -
First Lady Permanente
Longview, WA01.2000
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Attention to Detail
- Team Leadership
- Records Organization and Management
- Desktops, Laptops, and Mobile Devices
- Employee Scheduling
- Delegating Work
- Staff Scheduling
Certification
Registered Bureau of Security & Investigative services/Guard and licensed to carry concealed weapon
References
- Chih-Kwang Sung, MD, 917-690-9587, known 7 years
- Bobbie Charlene, 209-720-6323, known 51 years
- Ann Kearney CScd, CCC-SLP, BCS-S, 650-380-4784, known 7 years
- Joanie Perry, 209-324-1725, known 12 years
Timeline
2nd Assistant Operator on Dian 115 Gluing Machine
Pacific Southwest Container
01.2018 - 05.2021
Personal Caregiver
01.2016 - Current
Electronics sales Associate
Wal-mart
01.2015 - 01.2018
Receptionist and Assistant loan processor
Tulare County Mortgage Services
01.2011 - 01.2015
Owner/Member
Norlas tax services and L&H Farms LLC
01.2003
General Education -
Lower Columbia College
National Registered Certified Emergency Medical Technician and Phlebotomy -
First Lady Permanente
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