Hi, I’m
Norlene Thomas
Roselle,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
years of professional experience
Work History
Atlantic Health SystemSummit, NJ
Clinical Staff Coordinator
06.2021 - Current
Job overview
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Recruited, hired and trained new medical and facility staff.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Explained policies, procedures and services to patients.
CUNY School Of Professional StudiesNew York, NY
Adjunct Professor
09.2020 - Current
Job overview
- Implemented different teaching styles to meet needs of diverse student population.
- Prepared, administered and graded exams and assignments to evaluate student progress.
- Developed custom course syllabus outlining standards, material, grading and progression for students.
- Coordinated development of effective education programs through successful collaboration with colleagues and administrators.
- Instructed HIM 210 - Introduction to Spreadsheets to undergraduate and graduate students.
- Completed recordings via video and audio media of classroom lessons, tests and special instructions for online courses and use by special needs students.
- Maintained schedule of office hours to assist students and offer educational support.
- Curriculum Builder: exams, lecture material, MyLab IT.
Atlantic Health SystemSummit, NJ
Non - Clinical Informatics Analyst
01.2019 - 06.2021
Job overview
- Analyzed information systems and applications to identify specifications for implementation projects.
- Collaborated with management in multiple departments to drive clinical process change initiatives.
- Spearheaded training programs for health information technology.
- Used informatics science to design and implement health information technology applications, resolving clinical or health care administrative problems.
- Developed and delivered training programs for health information technology, creating operating manuals.
- Drafted training materials, presentations, manuals and SOPs to support informatics policies and procedures.
Atlantic Health SystemSummit, NJ
Epic Coordinator/Epic Credentialed Trainer
04.2017 - 01.2019
Job overview
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Coordinated recruitment and placement of training program participants.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Education
Rutgers School of Health ProfessionsNewark, NJ
Master of Science from Biomedical Informatics
05.2018
Rutgers School Health ProfessionsNewark, NJ
Bachelor of Science from Health Information Management
05.2014
Skills
- Process Improvement
- Decision-Making
- Utilization Management
- Project Oversight
- Health Information Systems
- Electronic Medical Record Software
- Verbal and Written Communication
- Training and Mentoring
- Personnel Management
- Employee Work Scheduling
- Performance Monitoring
- Employee Training Program
- In-Service Programs
- Team Building
- Staff Management
- Records Management
- Employee Recruitment
- Staff Scheduling
- Data Analysis
- Records Maintenance
- Goal Attainment
- Critical Thinking
- Employee Supervision
- Problem Identification
- Multidisciplinary Team Collaboration
- Performance Metrics
- Resource Allocation
Timeline
Clinical Staff Coordinator
Atlantic Health System
06.2021 - Current
Adjunct Professor
CUNY School Of Professional Studies
09.2020 - Current
Non - Clinical Informatics Analyst
Atlantic Health System
01.2019 - 06.2021
Epic Coordinator/Epic Credentialed Trainer
Atlantic Health System
04.2017 - 01.2019
Rutgers School of Health Professions
Master of Science from Biomedical Informatics
Rutgers School Health Professions
Bachelor of Science from Health Information Management
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