Norma A. Aceves
Maricopa,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Detention Officer
CoreCivic
Eloy, AZ
09.2023 - 11.2025
- Supervise detainees activities and ensured compliance with facility regulations.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Manage the inventory of detainee property and maintain accurate housing counts.
- Conducted security checks to maintain a safe environment for staff and inmates.
- Managed inmate movements within the facility to ensure safety and order.
- Trained new staff on operational procedures and emergency response protocols.
Inventory Control Administrator
Wesco Aircraft Hardware
Tempe, AZ
01.2022 - 09.2023
- Managed inventory levels to ensure adequate supply for aircraft operations.
- Conducted regular audits to verify accuracy of stock records and inventory systems.
- Coordinated with suppliers to streamline material procurement processes and deliveries.
- Implemented best practices for storage and organization of aircraft parts and materials.
- Conducted cycle counts to identify any potential errors in the system.
Research/Adjustments Specialist II
MUFG Union Bank
Tempe, AZ
03.2020 - 04.2023
- Processed Non-conforming images (NI) cases from the FED and other financial institutions.
- Utilized bank systems including Boss and SVPCO for daily processing and adjustments.
- Streamlined workflow processes, improving operational efficiency across multiple departments.
- Coordinated with other departments to ensure efficient workflow processes.
- Researched and analyzed customer feedback to identify areas of improvement.
Claims Associate
State Farm Insurance
Tempe, AZ
04.2019 - 03.2020
- Handled claims involving total loss, initiating payment processes and closing files within approved limits.
- Collaborated with Claim Specialists and external customers to deliver a remarkable customer experience.
- Processed insurance claims efficiently using proprietary software tools.
- Communicated with policyholders to gather necessary information for claims processing.
- Collaborated with adjusters to assess damages and determine claim validity.
- Interacted with clients via telephone, email, or in person to discuss claim status and provide updates.
Inventory Specialist
SpaceX
Hawthorne, CA
03.2017 - 04.2019
- Maintained inventory integrity across systems including Power Pick Global and Apriso.
- Managed part categorization, bin sizing, and location determination for engineering pick lists.
- Ensured timely delivery of materials to various departments.
- Conducted regular audits to verify stock accuracy and compliance standards.
- Collaborated with production teams to align inventory needs with operational demands.
- Maintained organized storage areas to facilitate efficient retrieval of materials.
- Investigated discrepancies between physical count and computer records.
Handler/Dockworker PT
FedEx Freight
Sun Valley, CA
08.2016 - 10.2018
- Loaded and unloaded freight using forklifts and pallet jacks.
- Inspected shipments for damage and ensured proper handling procedures.
- Maintained cleanliness and organization of work area to promote safety.
- Collaborated with team members to meet daily operational goals.
- Communicated with drivers regarding delivery schedules and requirements.
Ramp Agent
Southwest Airlines
Los Angeles, CA
05.2017 - 04.2018
- Transferred baggage and cargo while operating motorized equipment like belt loaders and tugs.
- Loaded and unloaded luggage from aircraft in a timely manner.
- Operated ground support equipment to assist aircraft arrival and departure.
- Communicated with flight crews to ensure safe and efficient operations.
- Conducted safety checks on equipment before use to maintain compliance.
- Collaborated with team members to manage ramp operations effectively.
- Assisted passengers with special needs during boarding and deplaning processes.
- Followed safety procedures such as using reflective gear while working on the ramp.
Logistics Administrator/Dispatch Coordinator
Midnight Oil Agency
Burbank, CA
06.2014 - 04.2018
- Managed physical inventory reconciliation for warehouse and offsite locations.
- Oversee the Dispatch team and maintained contact with drivers regarding schedules and deliveries.
- Coordinated logistics operations for efficient transportation and delivery processes.
- Managed inventory levels and ensured accurate stock tracking systems.
- Oversaw scheduling of shipments, optimizing routes and timelines.
- Communicated effectively with vendors, suppliers, customers, and other stakeholders in the logistics process.
- Verified the accuracy of orders prior to shipment.
- Maintained a high level of customer service by responding quickly to requests for information about shipments.
Education
Logistics -
East Los Angeles College
Administration of Justice -
Cerritos College
Law, 832-A Certificate -
Rio Hondo Police Academy
High School Diploma -
Huntington Park High School
Skills
- Inventory management
- Team training
- Analytical thinking
- Attention to detail
- Excellent communication
- Teamwork
- Distribution center operations
- Shipping coordination
- ERP systems proficiency
- Organizational skills
- Problem-solving aptitude
- Materials handling
- Warehouse operations
- Problem solving
- Customer relationship management
Languages
Spanish
Limited
Timeline
Detention Officer
CoreCivic
09.2023 - 11.2025
Inventory Control Administrator
Wesco Aircraft Hardware
01.2022 - 09.2023
Research/Adjustments Specialist II
MUFG Union Bank
03.2020 - 04.2023
Claims Associate
State Farm Insurance
04.2019 - 03.2020
Ramp Agent
Southwest Airlines
05.2017 - 04.2018
Inventory Specialist
SpaceX
03.2017 - 04.2019
Handler/Dockworker PT
FedEx Freight
08.2016 - 10.2018
Logistics Administrator/Dispatch Coordinator
Midnight Oil Agency
06.2014 - 04.2018
Logistics -
East Los Angeles College
Administration of Justice -
Cerritos College
Law, 832-A Certificate -
Rio Hondo Police Academy
High School Diploma -
Huntington Park High School