Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Norma Acosta

Brandon,FL

Summary

Dynamic and dedicated professional with extensive experience in patient care and customer service at Womenscare Obgyn. Proven ability to perform vital sign assessments and maintain sanitation practices, ensuring a safe environment. Recognized for effectively coordinating office activities and enhancing patient experiences through exceptional support and attention to detail.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Guest Service

Amalie Arena
Tampa, FL
03.2025 - Current
  • Greet guests
  • Verify ticket entrance
  • Assist guests with seating and directions
  • Monitor guests in assigned areas and offer any guidance

Medical Assistant

Womenscare Obgyn
Tampa, FL
03.2022 - 03.2025
  • Medical assistant training ob/gyn office
  • Patient vitals, review medical chart and update any needed information
  • Roomed patient and prepped for exams
  • Assisted LP with exams specimens
  • Provided required instruments and exam materials
  • Collected labs, enter into system and sent out to lab
  • Prepared lab for daily operations by stocking materials and equipment.
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control.

CNA/HUC

Ascension St Joseph Hospital
Milwaukee, WI
06.2008 - 06.2019
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Documented patient care services by charting in designated areas.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Assisted nurses with treatments and procedures according to protocols established by the facility.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Prepared lab for daily operations by stocking materials and equipment.

Education

High School Diploma -

Milwaukee Area Technical College
Milwaukee, WI
06-1997

Skills

  • Patient care
  • Customer service
  • Medical charting
  • Vital sign assessment
  • Laboratory procedures
  • Sanitation practices

Certification

  • Certified Nursing Assistant
  • BLS
  • Phlebotomy

Languages

Spanish
Professional

References

References available upon request.

Timeline

Guest Service

Amalie Arena
03.2025 - Current

Medical Assistant

Womenscare Obgyn
03.2022 - 03.2025

CNA/HUC

Ascension St Joseph Hospital
06.2008 - 06.2019

High School Diploma -

Milwaukee Area Technical College
Norma Acosta
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