Overview
Work History
Education
Scholarships
Affiliations
Volunteer Experience
Timeline
Receptionist
Norma  Alvarado-Miller

Norma Alvarado-Miller

Overview

15
15
years of professional experience

Work History

Intern

ONEgeneration Adult Day Care Facility
Van Nuys, CA
09.2021 - Current

16 hours/week total of 208 hours to date 450 total

  • Assess clients' needs and functioning to obtain key information for case planning and management.
  • Maintain record of daily individual activities, behaviors, and pertinent incidents for patient analysis and assessment.
  • Offer therapeutic services and crises intervention to elders living with Alzheimer's Disease and cognitive decline.
  • Encourage socialization and engagement through reminiscent groups, music therapy, and social activities.

School Counselor Intern

Environmental Charter School
Gardena , CA
02.2021 - 04.2021

8 hours/week total of 80 hours

  • Regularly met with students to confirm success and identify problem areas.
  • Counseled students regarding educational issues arising from online learning platforms during COVID.
  • Assessed 8th graders' ability to meet requirements necessary for culmination.
  • Empowered students through counseling and skill-building exercises.

Research Associate

Living In Wellness Center
Adin, CA
01.2021 - 04.2021

8 hours/week total of 131 hours

  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information.
  • Processed large amounts of data and produced reports, spreadsheets and documents outlining key details.

Housing Specialist

East Los Angeles Women's Center
Los Angeles, CA
04.2020 - 07.2020

25 hours/week total of 475 hours

  • Assisted clients seeking permanent or temporary housing during COVID crisis.
  • Supervised housing plans for over 50 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
  • Assisted client with navigating leases and rental agreements and advocated for client needs.
  • Collaborated with local agencies to provide housing and prevent homelessness, decreasing homelessness among domestic violence survivors during COVID.
  • Assisted clients in developing clients.

Manager

Sojourn
Santa Monica, CA
07.2015 - 10.2019

50 hours/week total of 11,000 hours

  • Supervised all aspects of domestic violence residential programs, including emergency crisis shelter, second stage transitional housing, and 24-hour crisis hotline.
  • Administered all aspects of grant compliance, including outcome program reporting, compliance monitoring, and compliance corrections.
  • Collaborated with community partners and stakeholders on policy and best practices.
  • Prepared and recommended long-range plans for program development for direct services.

Property Supervisor

LOMCO
Long Beach, CA
01.2013 - 06.2015

40 hours/week total of 7520 hours

  • Direct operational oversight of 22-25 HUD/LIHTC Properties comprised of 2500-2700 units which provided senior and disabled housing.

Portfolio Manager

Alliant Real Estate Investmenets
Woodland Hills, CA
06.2009 - 06.2011

40 hours/week of 6240 hours plus travel

  • Direct operational oversight of 19 LIHTC distressed assets, comprised of 1200+ units nationwide

Property Manager

Equity Residential Properties
Los Angeles, CA
11.2004 - 11.2009

40 hours/week total of 10,400 hours

  • Held various management roles for A-class properties in West Los Angeles.

Education

Bachelor of Arts - Social Work

California State University , Long Beach
Long Beach, CA
05.2022

Associate of Arts - Behavioral Sciences

West Los Angeles College
Culver City, CA
12.2020

Scholarships

Awarded - 2021-2022

  • The SCAN Health Plan Scholarship for the Health and Independence of Seniors $5,000
  • Women and Philanthropy Undergraduate Reentry Scholarship $5,000

Affiliations

  • Member, California Partnership to End Domestic Violence 2016 to Present
  • Council Member, Coordinated Entry Policy Council, 2019
  • Member, Domestic Violence Homeless Coalition, 2016-2019

Volunteer Experience

  • Hotline Volunteer, Sojourn 2015 to present
  • Domestic Violence COVID Response - Donation Coordinator, Los Angeles Mayor's Office, March 2020-October 2020
  • Domestic Violence COVID Response- Transportation Coordinator, Los Angeles Mayor's Office March 2020-October 2020
  • Los Angeles Domestic Violence Homeless Coalition- Los Angeles, January 2017-October 2019
  • Los Angeles Coordinated Entry Systems Policy Council interim Director October 2019 -March 2019

Timeline

Intern

ONEgeneration Adult Day Care Facility
09.2021 - Current

School Counselor Intern

Environmental Charter School
02.2021 - 04.2021

Research Associate

Living In Wellness Center
01.2021 - 04.2021

Housing Specialist

East Los Angeles Women's Center
04.2020 - 07.2020

Manager

Sojourn
07.2015 - 10.2019

Property Supervisor

LOMCO
01.2013 - 06.2015

Portfolio Manager

Alliant Real Estate Investmenets
06.2009 - 06.2011

Property Manager

Equity Residential Properties
11.2004 - 11.2009

Bachelor of Arts - Social Work

California State University , Long Beach

Associate of Arts - Behavioral Sciences

West Los Angeles College
Norma Alvarado-Miller