Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norma Arreaga

Provo,Utah

Summary

Proven track record in enhancing customer experiences and streamlining warehouse operations, notably at Jornik. Excelled in customer service and warehousing operations, achieving a significant reduction in shipping errors. Demonstrates exceptional attention to detail and effective communication, fostering positive relationships and operational efficiency.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.

Hardworking Daycare Assistant diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with diligent and focused nature. Child-focused with certification in Infant CPR and First Aid. Promotes learning at every age level.

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

3
3
years of professional experience

Work History

Cashier

Cubby's
Orem, UT
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Daycare Assistant

Katy Chacon
1241 N 580 W Orem UT 84057
05.2024 - 08.2024
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.

Shipping and Receiving Clerk

Jornik
500 West Ave, Stamford, CT 06902
06.2023 - 05.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.

Team Leader

Jornik
Stamford, CT
06.2023 - 05.2024
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Conducted regular performance reviews to assess individual team member progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Facilitated communication between cross-functional teams within the organization.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Operated forklift to move materials and finished products within warehouse.
  • Inspected product quality prior to packaging and shipment.
  • Assisted in setting up production lines for manufacturing processes.
  • Reported any issues to supervisor immediately for resolution.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Organized storage areas for efficient retrieval of items when needed.
  • Ensured proper labeling of completed products before shipping out.

Private Nanny

Roopali Mishra
Stamford, CT
06.2021 - 12.2021
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.

Education

High School Diploma -

Stamford High School
Stamford, CT
06.2021

Some College (No Degree) - Family Relations

Byu Pathway
Utah

Skills

  • Team assessment
  • Coaching
  • Team motivation
  • Complaint resolution
  • Time management skills
  • Ordering and stocking
  • Customer service excellence
  • Hospitality and accommodation
  • Shipping management
  • Materials transportation
  • Shipping and receiving
  • Shipping and receiving tracking
  • Package handling
  • Social integration
  • Housekeeping
  • CPR training
  • Social skill development
  • Activities leadership
  • Social and academic development
  • Language development
  • Health and safety
  • Cleaning and sanitizing
  • Child assessment
  • Emotional development
  • Group leadership

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Cashier

Cubby's
09.2024 - Current

Daycare Assistant

Katy Chacon
05.2024 - 08.2024

Shipping and Receiving Clerk

Jornik
06.2023 - 05.2024

Team Leader

Jornik
06.2023 - 05.2024

Private Nanny

Roopali Mishra
06.2021 - 12.2021

High School Diploma -

Stamford High School

Some College (No Degree) - Family Relations

Byu Pathway
Norma Arreaga