NORMA AVONIE AMOS
Atlanta,GA
Summary
Accomplished and results-driven Infection Prevention Leader with significant experience in developing and implementing comprehensive Infection Prevention programs. Proven ability to reduce healthcare-associated infections (HAIs) and improve patient safety, through proficiency in data analysis, evidence-based practices, and collaborative leadership. Seeking to leverage expertise to lead a high performing infection prevention team and contribute to a culture of safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager Infection Prevention
Wellstar Hospital
04.2024 - Current
- Implemented process improvements, effectively decreasing Hospital Acquired Infections (HAI) for FY2025 data, across all reportable metrics by 52%
- Leads cross-departmental teams to enhance patient care protocols and operational efficiency.
- Analysis of performance metrics to identify areas for process improvement and resource allocation.
- Collaboration with senior leadership to formulate long-term operational strategies aligned with organizational goals.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Established team priorities, maintained schedules and monitored performance.
Regional Director Infection Prevention
TRINITY HEALTH
06.2023 - 03.2024
- Oversight of the infection prevention department of four (4) hospitals.
- With 8 infection prevention direct reports, served as IPC team leader to direct IP staff responsibility for the delivery of high-quality IPC services and to ensure the development of effective policies, processes and procedures across the West Michigan region.
- Standardized the infection preventionist title across the region, effectively increasing job satisfaction and a sense of balance and unity.
- Directed operational improvements across multiple facilities, optimizing resource allocation and workflow efficiency.
- Collaborated with executive leadership to develop and implement long-term strategic plans aligned with organizational goals.
- Established performance metrics and benchmarks to monitor operational effectiveness across the region.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Standardized practices in the Sterile processing departments resulting in consistent compliance
- Collaborated with department leadership to improve High Level Disinfection (HLD) results and department compliance.
- 4 acute care hospitals – over 900 beds total & 90 ambulatory Clinics
Director Infection Prevention
University of Central Florida (UCF) HCA LAKE NONA HOSPITAL
06.2022 - 06.2023
- Zero reportable hospital acquired infections (HAIs) to include CLABSIs, CAUTIs, and SSIs for one year.
- Sole practitioner with responsibility for the organization’s Infection Prevention program.
- Trained medical students on infection prevention processes contributing to a decrease in the inappropriate ordering of cultures.
- Significant partnership with medical students and student nurses in CLABSI, CAUTI, C-diff, SSI prevention.
- Supported and ensured the maintenance of hospital-wide compliance with regulatory standards (CDC, TJC, OSHA, CMS, etc.)
- Close collaboration with the employee health department to resolve a multiple staff exposure to TB resulting in the implementation of a new and more effective processes for prevention and monitoring.
- Facilitated training sessions on compliance regulations and hospital protocols for new employees.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Director Infection Prevention & Employee Health
SOUTHERN REGIONAL MEDICAL CENTER
08.2020 - 04.2022
- Revamped the hospital’s isolation process for the management of COVID-19 in patients, with the results being no Hospital Acquired cases of COVID -19, for 2021 from an average of 2 cases per month.
- Significant data assessment and team-based research assessing the source of hospital acquired infections which realized a decrease in Central Line Associated Blood Stream Infection cases from 5 cases in 2020 to 2 in 2021.
- Decreased MRSA bacteremia from 5 cases in 2020 to 1 case in 2021 using data to assess the cause of infections. Worked collaboratively with leadership and the laboratory to retrain the phlebotomy team to collect blood samples and blood cultures for assessment. Audited the process for compliance and effectiveness.
- Implemented a process for blood culture collection, thus decreasing C-diff cases from 5 in 2020 to three in 2021. Partnered with the antibiotic stewardship team to ensure appropriate antibiotic prescribing to decrease cases of C-diff. Implemented and audited for compliance and results.
- Increased hand hygiene compliance from 60% to 98% with the use of a QR code-based system for hand hygiene surveillance and unit champions on all clinical units.
- Improved compliance with ICCRA to monitor all renovation/construction activities. The hospital remained 100% compliant with ICCRAs, representing an increase from 20%.
- Maintained Catheter Related infections at 0% HAI cases, with an increase in foley catheter utilization because of our COVID-19 patients s.
- Five (5) direct reports..
- Collaborated with cross-functional teams to implement quality improvement programs across departments.
Infection Preventionist
KAISER PERMANENTE
04.2019 - 07.2020
- Oversight of 32 ambulatory facilities to ensure compliance with infection prevention policies and procedures.
- Implemented safety measures to support employees during the implementation of processes related to the novel COVID-19 virus.
- Successful investigation and resolution of a major bloodborne pathogen exposure, from a single source, resulting in 8 exposed employees.
- Initiated and completed a (Toxic Anterior Segment Syndrome)TASS outbreak investigation with a multi-faceted resolution of non-compliance with standards.
- 32 Ambulatory clinics 1 acute care hospita
- Developed infection prevention protocols to enhance patient safety and compliance with regulatory standards.
- Conducted thorough surveillance of healthcare-associated infections to identify trends and areas for improvement.
Area Director Infection Control & Employee Health
KINDRED HOSPITALS
06.2016 - 03.2019
- Directed the Infection control & Employee Health operations of two hospitals, with 2 FTEs and patients with severe co-morbidities, average length of stays of 28 days and challenging infection prevention needs.
- Successfully managed the hospital transmission of a CRE infection, and prevented a hospital-wide outbreak, through education and process improvement leading to the implementation of a successful surveillance policy to manage the potential transmission of CRE
- Delivered one hospital’s first 4 months without a NHSN reportable infection (Team driven)
- Improved regional compliance with infection control practices, which decreased hospital acquired infections by 60%
- Collaborated with physicians to implement a procedure to successfully remove patients with MRSA and VRE from isolation precautions.
- Increased hand hygiene compliance from 50% to 95% through surveillance and staff education.
- Realized 6 months without a hospital acquired reportable infection, through staff and leadership education and information sessions
- Successful results realized with decreasing catheter associated urinary tract infections (CAUTIs), by 60% in patients with foley catheter usage of 36-40%, and at increased risks of infections
- Decreased central line associated blood stream infections (CLABSIs) by 90%, in a patient population with central lines usage in 50% of the patient population, with increased risks of infections
- Educated physicians and staff on the ordering algorithm for Clostridioides difficile infections, and realized 6 months without a hospital reportable C-diff infection, for both hospitals
- Presided over the period where one hospital received their first 3 stars award and the other a five stars award, with improvements in infection prevention playing a significant role.
- Oversaw 2 successful TJC accreditation Surveys.
- Zero employee incidents for 5 months through increased environmental surveillance, unit champions and monthly celebrations.
- Decreased blood and body fluid exposures, through education and auditing for process compliance.
- Improved flu vaccine compliance to 90%, from 50%, with increased availability of flu clinics and staff education.
- Led operational initiatives to enhance patient care and streamline hospital processes.
- Developed strategic partnerships with healthcare providers to improve service offerings and patient outcomes.
Staff Nurse Clinical Specialist
CLEVELAND CLINIC, UNIVERSITY OF UTAH HOSPITAL
10.2008 - 09.2015
- 1300 beds acute care hospital
- Administered patient medications and treatments according toestablished protocols.
- Monitored vital signs and reported changes to the healthcare teampromptly.
- Assisted in developing individualized care plans based on patientassessments.
- 425 beds teaching, level 1 trauma, acute care hospital
- Administered medications and treatments per physician orders to ensure patient safety and comfort.
- Collaborated with multidisciplinary teams to develop and implement comprehensive care plans for patients.
- Developed and implemented health programs to enhance employee wellness initiatives.
- Coordinated safety training sessions, ensuring compliance with health regulations.
- Analyzed health data to identify trends and recommend improvements.
- Evaluated program effectiveness through surveys and feedback mechanisms.
Education
Master of Science - Nursing Administration
Stevens-Henager College
Murray, UTBachelor of Science - Nursing
Duquesne University
Pittsburgh, PABachelor of Science - Healthcare Administration
Concordia University
Portland, ORSkills
- Team leadership
- Time management
- Complex Problem-solving
- Relationship building
- Policy and procedure development
- Data analysis
- Regulatory compliance
- Problem resolution
- Adaptability and flexibility
- Excellent communication
- Work Planning and Prioritization
- Staff training
Certification
- CIC/Certification Infection Control – The Certification Board of Infection Control & Epidemiology - Current
- Member of The Association for Professionals in Infection Control and Epidemiology (APIC).
Timeline
Manager Infection Prevention
Wellstar Hospital
04.2024 - Current
Regional Director Infection Prevention
TRINITY HEALTH
06.2023 - 03.2024
Director Infection Prevention
University of Central Florida (UCF) HCA LAKE NONA HOSPITAL
06.2022 - 06.2023
Director Infection Prevention & Employee Health
SOUTHERN REGIONAL MEDICAL CENTER
08.2020 - 04.2022
Infection Preventionist
KAISER PERMANENTE
04.2019 - 07.2020
Area Director Infection Control & Employee Health
KINDRED HOSPITALS
06.2016 - 03.2019
Staff Nurse Clinical Specialist
CLEVELAND CLINIC, UNIVERSITY OF UTAH HOSPITAL
10.2008 - 09.2015
Master of Science - Nursing Administration
Stevens-Henager College
Bachelor of Science - Nursing
Duquesne University
Bachelor of Science - Healthcare Administration
Concordia University