Summary
Overview
Work History
Education
Skills
Hospital systems
Languages
Timeline
Generic

Norma Balderas

Broken Arrow,OK

Summary

Skilled Monitor Technician with 20+ years of experience in patient care. Detail Oriented, and well organized, Patient focused care is a priority. Enjoy healthcare after all these years.

Overview

34
34
years of professional experience

Work History

Monitor Technician

Ascension St. John Medical Center
09.2019 - 05.2024
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Interpreted and identified arrhythmias and heart abnormalities on telemetry and reported to patient's nurse.
  • Ability to correlate drugs to dysrhythmias.
  • Lead Monitor Tech. Supervise and be a resource to the unit.
  • Trained and supervised new cardiac monitor technicians on best practices and safety measures.
  • Patient load 40s. If staffing issues arise, number may be in the 60s.



Virtual Sitter

Ascension St. John Medical Center
  • Observe patients who are high risk, a harm to themselves or others via AvaSure cameras.
  • Redirect patient via voice capabilities to maintain in bed.
  • Notify patent's nurse or cna of any emergent episode via alarm if redirecting does not work.
  • Max patient load 12.



Administrative Assistant

Ascension St. John Medical Center
  • Ordered weekly supplies and maintain unit operational.
  • Monthly schedule and daily staffing sheets. Fill in gaps when staffing needs failed to need patient census.
  • Worked when no additional staff was available.


Monitor Technician

Ascension St. John Sapulpa
12.2005 - 09.2019
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips. Interpreted and identified arrhythmias and heart abnormalities on telemetry and reported to patient's nurse.`

PBX Operator

Ascension St. John Medical Center
12.2005 - 09.2019
  • Directed incoming calls by operating switchboard and routing incoming calls to appropriate departments.
  • Proficient with paging system.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Created and maintained company phone directory with current extensions and staff information.


Unit Clerk

Ascension St John Sapulpa
12.2005 - 09.2019
  • Interacted with customers by phone, or in-person to provide information.
  • Answered unit calls and took messages for healthcare staff.
  • Delivered clerical support by handling range of routine and special requirements.
  • Prepared admissions charts. Obtained and organized medical records for current admission, and scheduled procedures.
  • Prepare records for patient transfer and set up transportation.
  • Assist medical staff with patient care.


Monitor Technician

Southcrest Hospital
05.2001 - 06.2019
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips. Interpret , measure and send to appropriate floor.
  • Notify patient's nurse of any and all changes via phone, sending strips to floor
  • Monitored ICU, PCU. ER, and medical surgical floor.
  • Patient Load, up to 60s patient at a time.


Monitor Technician

Tulsa Regional Medical Center
04.1990 - 10.2003
  • Held several position here. Monitor tech, unit clerk and critical care tech.
  • Duties of critical care tech was room admit setup, sterile fields for central lines, chest tubes, ventriculostomies, and room for CABGs.

Education

Associate of Applied Science - Biology

Tulsa Community College
Tulsa, OK
05.2005

Bachelor of Science - Molecular Biology

Rogers State University
Claremore, OK

Bachelor of Science -

Northeastern State University
Broken Arrow, United States

Skills

  • Self Motivation
  • Multitasking
  • Continuous Improvement
  • Organizational Skills
  • Team building
  • Problem-Solving
  • Analytical Thinking
  • Effective Communication

Hospital systems

Familiar with Meditech, Cerner, and Epic

Languages

Spanish
Native or Bilingual

Timeline

Monitor Technician

Ascension St. John Medical Center
09.2019 - 05.2024

Monitor Technician

Ascension St. John Sapulpa
12.2005 - 09.2019

PBX Operator

Ascension St. John Medical Center
12.2005 - 09.2019

Unit Clerk

Ascension St John Sapulpa
12.2005 - 09.2019

Monitor Technician

Southcrest Hospital
05.2001 - 06.2019

Monitor Technician

Tulsa Regional Medical Center
04.1990 - 10.2003

Virtual Sitter

Ascension St. John Medical Center

Administrative Assistant

Ascension St. John Medical Center

Associate of Applied Science - Biology

Tulsa Community College

Bachelor of Science - Molecular Biology

Rogers State University

Bachelor of Science -

Northeastern State University
Norma Balderas