Norma Barnes
San Antonio,TX
Summary
Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific cash register skills. Smart, reliable and considered a team player.
Overview
9
9
years of professional experience
Work History
Cook
Thirstys SA
10.2022 - 11.2022
- Adjusted recipes based on ingredient availability or customer request.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Monitored food quality and presentation to maintain high standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Cook
Thirstys SA Bar
8902 S Presa St
09.2019 - 12.2019
- Adjusted recipes based on ingredient availability or customer request.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Monitored food quality and presentation to maintain high standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Front Counter Crew Member
Dairy Queen Grill & Chill
San Antonio, TX
10.2016 - 02.2017
- Assisted guests with product knowledge and promotional information upon request.
- Demonstrated knowledge and applied proper food handling standards.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Provided callers with product and customer service information to foster brand loyalty.
Bartender
Longbranch Saloon
Adkins, TX
10.2013 - 02.2014
- Served high customer volumes during special events, nights, and weekends.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted with inventorying beverage stock and bar supplies.
Education
Diploma -
Newton High School
Newton, TX05.1989
Skills
- Public Interaction
- Rotation Procedures
- Service Quality
- Closing Processes
Timeline
Cook
Thirstys SA
10.2022 - 11.2022
Cook
Thirstys SA Bar
09.2019 - 12.2019
Front Counter Crew Member
Dairy Queen Grill & Chill
10.2016 - 02.2017
Bartender
Longbranch Saloon
10.2013 - 02.2014
Diploma -
Newton High School