Norma Betancourt
Chino,CA
Summary
Dynamic Office Manager with a proven track record at Kuehne + Nagel, excelling in customer service and office administration. Expert in financial record accuracy and team leadership, guiding four associates to surpass quarterly objectives. Skilled in bilingual communication and proficient in Word and Excel, embodying organizational excellence and problem-solving prowess.
Overview
15
15
years of professional experience
Work History
Office Manager
Kuehne + Nagel
05.2010 - 12.2024
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Manage a team of four associates, leading them to exceed quarterly goals.
Education
GED -
East Los Angeles College
Monterey Park, CA01.1982
Skills
- Customer Service
- Office Management
- Oversee four employee's
- Organizational Skills
- Office Administration
- Resolved problems
- Billing
- Word, Excell
- Bilingual
Timeline
Office Manager
Kuehne + Nagel
05.2010 - 12.2024
GED -
East Los Angeles College
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