Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norma Bisson

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon and Chrysler FCA. Proven expertise in quality assurance and workplace cleanliness, ensuring compliance with industry standards. Recognized for mentoring team members and resolving production issues swiftly, enhancing productivity and operational efficiency. Skilled in machine operation and committed to maintaining a safe work environment.

Production professional with history of optimizing manufacturing workflows and ensuring quality control. Proven ability to adapt to changing production needs and collaborate effectively with team members. Recognized for problem-solving skills and dedication to meeting production deadlines.

Overview

24
24
years of professional experience

Work History

Production Worker

Amazon
11.2021 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Load and Unload products
  • Problem solving


Senior Tax Analyst

H & R Block
09.2009 - Current
  • Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
  • Maintained database of federal and state tax laws and regulations to promote uniform policy and procedural compliance.
  • Prepared and reviewed federal and state tax returns to comply with corporate submission requirements.
  • Advised internal partners on adherence to federal and state tax regulations and laws to promote corporate legal compliance.
  • Conducted targeted tax research to facilitate informed project planning and compliance efforts.
  • Attended continuing education and courses to increase professional expertise and obtain knowledge of updated tax laws and compliance criteria. for the Internal Revenue Services.

Production Line Worker

Chrysler FCA
08.2013 - 06.2018
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Followed instructions to make products in line with customer specifications.
  • Boxed, labeled, and transported items to support assembly operations.

Quality Assurance Analyst

Nissin Brake
02.2001 - 08.2007
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Shipping and Receiving
  • Forklift Certified

Education

GED -

Fostoria High School
Fostoria, OH

Skills

  • Workplace cleanliness
  • Product packing
  • Product packaging
  • Heavy lifting
  • Hand tools
  • Quality assurance
  • Machine operation

Languages

Spanish
Limited Working

Timeline

Production Worker

Amazon
11.2021 - Current

Production Line Worker

Chrysler FCA
08.2013 - 06.2018

Senior Tax Analyst

H & R Block
09.2009 - Current

Quality Assurance Analyst

Nissin Brake
02.2001 - 08.2007

GED -

Fostoria High School

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