Norma Borges

Versatile and dedicated professional with extensive administrative leadership, process improvement, sales and service experience. Adept at training and supervising staff, recommending solutions to improve processes, implementing effective programs to streamline operations and increase sales and customer service metrics. Experienced in the design and implementation of policies and procedures, as well as consistently assessing operational needs to impact performance. Currently seeking a position that will allow the use of 35+ years of related experience and key strengths.