Norma Chavira
Santa Teresa,NM
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
12
12
years of professional experience
Work History
Administrative Assistant I
City Of Anthony
Anthony, NM
12.2016 - Current
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Arranged rapid office equipment repair and maintenance with vendors.
- Organized weekly staff meetings and logged minutes for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Agent
City Of Anthony NM MVD Department
Anthony, NM
07.2016 - 12.2016
- NM Driver Licensed
- Written test
- Driving test
- Vin Inspection
- Out of State Title Change
- IN State Title Change
- Answered customer telephone calls promptly and appropriately handled needs.
- Collected room deposits, fees and payments.
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
Parent Involvement Assistant
Dona Ana County Head Start
Anthony, NM
10.2006 - 05.2011
Food Service Attendant
Dona Ana County Head Start
Antony, NM
08.2004 - 10.2006
- Completed table resets by wiping down surfaces and Sanitize.
- Make Menu
- Prepare Breakfast, Snack and lunch.
- Clean and Sanitize the kitchen and bathroom.
Education
Associate of Arts - Liberal Arts And General Studies
New Mexico State University - Dona Ana Community College
Anthony Center12.2020
High School Diploma -
Gadsden High School
Anthony05.1995
Skills
- Judgment and Decision Making
- Strong Organizational Skills
- Task Prioritization
- Appointment Coordination
- Verbal and Written Communication
- Professional and Courteous
- Confidentiality and Data Protection
- Office Equipment Operation
- Multi-Line Telephone Systems
- Supply Inventory Control
- Report Preparation
- Microsoft Office Suite
- Document and File Management
- Writing and Editing Skills
- Reception Duties
- Data Entry
- Customer Service
walk and spend time with my family.
I am a very professional and responsible.
Timeline
Administrative Assistant I
City Of Anthony
12.2016 - Current
Agent
City Of Anthony NM MVD Department
07.2016 - 12.2016
Parent Involvement Assistant
Dona Ana County Head Start
10.2006 - 05.2011
Food Service Attendant
Dona Ana County Head Start
08.2004 - 10.2006
Associate of Arts - Liberal Arts And General Studies
New Mexico State University - Dona Ana Community College
High School Diploma -
Gadsden High School
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