Norma Chavoya
Compton,CA
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Applies interpersonal skills to identify, assess and, implement disability-specific academic intervention plans that help individuals from low-income communities attain their educational and vocational goals.
Overview
18
18
years of professional experience
Work History
Child Care Provider.
Self Employed.
Compton, CA, CA
12.2021 - Current
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
- Maintained daily records of activities, behaviors, meals and naps.
Case Manager.
Community Education Center.
Long Beach, CA
10.2018 - 11.2021
- Perform quality review of case management coordinators work to ensure accuracy and compliance with state and federal guidelines related to public assistance programs.
- Liaise with 100+ sites to provide resources, educational programs, the Department of Rehabilitation and, providers in the community.
- Coordinator with Workforce Development to provide support in training and employment support with a planned, developed and implemented activities and services to onsite locations with job fairs, colleges and, union training programs to educate the clients.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained accurate case records and documentation according to agency guidelines.
Driver
Pep Boys Auto Parts & Service
Lawndale, California
04.2007 - 09.2010
- Delivered packages to customers in a timely and efficient manner.
- Maintained accurate logs of vehicle inspections and repair status.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Education
High School Diploma -
Downey Adult School
Downey, CA06-2004
Skills
- Safe driving techniques
- Payment Collection
- Dispatch Communication
- Attention to Detail
- Delivery logging
- Proficient in Microsoft Word, Excel and, PowerPoint
- Bilingual English/Spanish (read, write and, speak)
- Child Supervision
- Care management
- Age-Appropriate Activities
- Community outreach
- Performance Tracking
- Case Management
- Records Management
- Positive Attitude
- Documentation And Reporting
- Emotional awareness
- Data Entry
- Take payments, write receipts and enter payments in the system
- Greet and check-in clients
Languages
Spanish
Native/ Bilingual
Timeline
Child Care Provider.
Self Employed.
12.2021 - Current
Case Manager.
Community Education Center.
10.2018 - 11.2021
Driver
Pep Boys Auto Parts & Service
04.2007 - 09.2010
High School Diploma -
Downey Adult School
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