Norma Christie
Los Angeles,CA
Summary
Skilled Professional Dog Walker with a proven track record, enhancing client retention through exceptional service and canine behavior knowledge. Skilled in building lasting client relationships and managing diverse dog needs with strong physical stamina. Achieved significant word-of-mouth referrals by prioritizing pet well-being and safety.
Overview
15
15
years of professional experience
Work History
Professional Dog Walker-Entrepreneur
Independent Contractor
05.2009 - Current
- Increased client retention rate through dedicated service quality resulting in numerous word-of-mouth referrals.
- Developed personalized exercise plans for each dog based on breed, age, size, and fitness level to promote optimal health.
- Managed a busy schedule of multiple daily dog walks while maintaining punctuality and professionalism.
- Contributed to the overall well-being of dogs through regular physical activity and socialization with other animals.
- Maintained open communication with clients, providing updates on their pets'' behavior, health, and progress.
- Ensured dogs'' safety and well-being through attentive supervision during walks.
- Exhibited adaptability by accommodating clients'' special requests and last-minute schedule changes.
- Provided exceptional customer service by addressing any concerns or issues promptly and professionally.
- Demonstrated responsibility by ensuring dogs were properly leashed, collared, and secured during walks.
- Handled various breeds of dogs with different temperaments, adapting to their individual needs and preferences.
- Conducted pre-walk assessments to evaluate each dog''s readiness for the walk and identify any potential risks or hazards.
- Provided timely feedback to pet owners regarding their pet''s progress on specific behavioral goals.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Monitored animal behavior to keep owners informed on progress and any issues.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Monitored animals for behavioral problems and signs of health issues.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Skills
- Dog Handling Expertise
- Client Relationship Building
- Canine Behavior Knowledge
- Strong physical stamina
Timeline
Professional Dog Walker-Entrepreneur - Independent Contractor
05.2009 - Current
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