Norma Corona

Facilitated grooming activities to enhance patient hygiene.

• Performed minimal cleaning tasks to maintain a safe environment and healthy environment.
• Prepared meals according to dietary restrictions and preferences.

• Enhanced client satisfaction by providing timely and accurate information on products and services.
• Collaborated with cross-functional teams to resolve complex client issues quickly and efficiently.
• Delivered exceptional customer service by actively listening to concerns and promptly addressing them.
• Participated in regular training sessions to stay current on product offerings and industry trends, ensuring accurate representation when communicating with clients.
• Utilized active listening skills to identify customer needs and provide appropriate solutions.
• Investigated and resolved customer inquiries and complaints quickly.
• Met customer call guidelines for service levels, handle time and productivity.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Delivered vehicle quotes for clients regarding car reservations across multiple locations.
Arranged and finalized car reservations to meet client needs efficiently.
Facilitated seamless communication with clients to enhance reservation processes.