Norma Del Rosario
Sales/ customer service
Waipahu,Hawaii
Summary
Dedicated professional with a robust background in maintenance and housekeeping, notably with T.S Maintenance. Expert in scaffolding setup and renowned for exceptional customer service, consistently enhancing client satisfaction. Achieved significant improvements in site safety and cleanliness, leveraging expertise in safe chemical handling and sanitation practices.
Overview
2021
2021
years of professional experience
Work History
Laborer Helper
T.S Maintance
- Assisted with plastering, tiling and carpentry.
- Dug trenches and backfill holes to prepare for construction site.
- Cleared work sites of hazardous items.
- Operated variety of power tools and hand tools.
- Maintained tools and equipment in good working condition.
- Mixed mortar and concrete.
- Removed debris and waste from job sites.
- Dismantled constructing scaffolding, bracing and other temporary structures for construction sites.
- Painted walls, ceilings and other surfaces.
- Performed demolition work on existing structures.
- Set up ladders and other access equipment.
- Maintained knowledge of safety practices for removing hazards from working sites.
House Cleaner
Self Employed
05.2020 - 11.2020
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Emptied trashcans and transported waste to collection areas.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Sorted, laundered and put away various laundry items.
- Washed and put away kitchen dishes, utensils and glassware.
- Rotated linens in storerooms and replenished when supplies ran low.
- Hang, cleaned and rehung draperies to maintain freshness.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Education
High School Diploma -
Waipahu School For Alduts
Waipahu, HI05.2005
Skills
- Scaffolding Setup
- Painting preparation
- Drilling and tapping skills
- Accuracy
- Expert in safety rules and operation
- Safe Chemical Handling
- Floor polishing
- Clothes laundering
- Linen care
- Window Cleaning
- Steam Cleaning
- Floor maintenance
- Cleaning and sanitization
- Customer Service
- Interior window washing
- Appliance maintenance
- Floor cleaning
- Wall scrubbing
- Carpet vacuuming
- Laundry cleaning
- Commercial and residential cleaning
- Furniture dusting
- Waste disposal
- Window Washing
- Basic Repairs
- Polishing surfaces
- Glass cleaning
- Housekeeping
Timeline
House Cleaner
Self Employed
05.2020 - 11.2020
Laborer Helper
T.S Maintance
High School Diploma -
Waipahu School For Alduts
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