NORMA EATON
Lancaster,CA
Summary
Compassionate Mental Health Technician at Prime Healthcare Services, skilled in de-escalation techniques and behavior management. Enhanced patient well-being through effective crisis intervention and attentive care, fostering a secure environment. Recognized for promoting independence and dignity while ensuring timely responses to patient needs, significantly improving overall patient satisfaction.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
Prime Healthcare Services
04.2023 - 09.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
CNA/Caregiver
Nursa Healthcare Inc
01.2021 - 09.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA/Certified Nursing Assistant
Arbor Health Care
03.2018 - 02.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Education
Certified Nurse Assistant
Tennessee State Board
Nashville, TN02-2005
High School Diploma -
Hamilton High
Memphis, TN06-1976
Timeline
Mental Health Technician
Prime Healthcare Services
04.2023 - 09.2024
CNA/Caregiver
Nursa Healthcare Inc
01.2021 - 09.2024
CNA/Certified Nursing Assistant
Arbor Health Care
03.2018 - 02.2021
Certified Nurse Assistant
Tennessee State Board
High School Diploma -
Hamilton High
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