Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Norma Flores

Brooklyn,NY

Summary

Meticulous Housekeeping Room Attendant with extensive experience in maintaining exceptionally clean and well-stocked rooms. Proven success in enhancing guest satisfaction through detailed cleaning, sanitizing surfaces, and replacing linens and amenities. Known for punctuality, efficiency, and a strong sense of responsibility, detail-oriented, effective and efficient person, zero drama, focused on responsibility. with immediate availability looking for a full time.

Overview

10
10
years of professional experience

Work History

Operator Intern

Belmonti Hat
05.2020 - 10.2024

In charge of creating, making hats to order, a job in general that needed a lot of attention, a lot of details.

Housekeeping

Arteza
04.2021 - 10.2022
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Housekeeping

Hotel Hugo
02.2021 - 11.2021
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
  • Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.

Housekeeping Room Attendant

Hotel Gardenia
12.2016 - 01.2018

Very detailed cleaning in the rooms, changes of towels, sheets, cleaning of bathrooms, folders, keeping the room exceptionally clean for the guest.

  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.


Housekeeping Room Attendant

Holiday Inn SS
03.2015 - 07.2015
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

Skills

  • Punctual
  • Effective
  • Efficient
  • Detail-oriented to details
  • Work as a team
  • Ordered I know how to follow instructions

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Housekeeping

Arteza
04.2021 - 10.2022

Housekeeping

Hotel Hugo
02.2021 - 11.2021

Operator Intern

Belmonti Hat
05.2020 - 10.2024

Housekeeping Room Attendant

Hotel Gardenia
12.2016 - 01.2018

Housekeeping Room Attendant

Holiday Inn SS
03.2015 - 07.2015
Norma Flores