Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Norma Godoy

Oxnard,CA

Summary

At Capriccio Inc, I excelled in a high-pressure environment, showcasing my ability to maintain composure and deliver exceptional hospitality service. My expertise in safe food handling and team collaboration led to a significant improvement in guest satisfaction. Skilled in both cash handling and addressing customer complaints, I consistently ensured a positive dining experience.

Overview

12
12
years of professional experience

Work History

Waitress

Capriccio Inc
03.2013 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Currently - GED

VACE
Ventura, CA

Skills

  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Hospitality service expertise
  • Handling Complaints
  • Menu Recommendations
  • Payment Processing
  • Food Running
  • Memory retention
  • Table Setting
  • Supply Restocking
  • Table Bussing
  • Menu presentation
  • Food presentation
  • Beverage Preparation
  • Ordering Procedures
  • Sales Techniques
  • Seating arrangements

Languages

Spanish
Full Professional

Timeline

Waitress

Capriccio Inc
03.2013 - Current

Currently - GED

VACE

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Norma Godoy