Norma Gonzalez

Patient care

Assistant duties

procedure set up

Take x-rays

Sterilization

Recall /scheduling patient / ACR

Insurance verification

14 years plus on dental field

CPR / RDA/Radiology/Osha certifications update

• Reviewed and evaluated claims to determine if they meet the insurance criteria for reimbursement.
• Analyzed and interpreted policy language, medical records, and other relevant data to identify coverage issues.
• Identified any discrepancies in patient information, provider information, or coding accuracy as part of the denial process.
• Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
• Prepared dental materials such as composite resin, Root Canal, Crown impression material and cements for use by the dentist.
• Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
• Maintained a neat, clean and organized environment throughout the office.
• Conducted routine maintenance of equipment used in dentistry operations.
• Took digital X-rays of teeth using radiographic equipment.
• Sterilized instruments according to established guidelines and protocols.
• Helped maintain inventory levels of all dental supplies used in day-to-day operations.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Educated patients on treatment procedures and post-procedure home care.