Norma Griyett
San Francisco,CA
Summary
Bilingual. Possesses versatile skills in program management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Program AID
MSC Homeless Shelter
03.2024 - Current
- Coordinated daily activities and programs that increased resident engagement and supported personal development.
- Facilitated access to essential resources and services, contributing to clients' overall well-being.
- Collaborated with fellow Program Aides to foster a cohesive team environment, enhancing collaborative efforts toward shared goals.
- Mentored junior aides, fostering a supportive environment and enhancing team performance.
Food Service
MSC Homeless Shelter
02.2022 - 03.2024
- Optimized efficiency in food service by anticipating guest needs and working closely with kitchen staff during meal preparation times.
- Set up and broke down food service lines efficiently to sustain uninterrupted service flow.
- Conducted inventory checks and restocked supplies to maintain seamless food service operations.
Peer Service Advocate
Mission Neighbor Resource Center (MNRC)
01.2022 - 03.2024
- Provided compassionate support to residents, creating a welcoming and supportive environment.
- Supervised daily shelter operations, enhancing safety and ensuring compliance with regulations.
- Evaluated program effectiveness through feedback collection, implementing initiatives for continuous improvement.
Floating Person
Patxi's Pizza
04.2018 - 02.2019
- Thrived in fast-paced environments, maintaining high performance under pressure.
- Adapted quickly to new situations, enhancing team agility and responsiveness.
- Collaborated with team members and worked independently to achieve project goals.
- Demonstrated self-motivation by managing tasks independently.
Cashier, Barista & FOH Prep
Café Venue
04.2018 - 07.2018
- Prepared high-quality espresso beverages and specialty drinks, enhancing customer satisfaction.
- Processed customer transactions using POS systems, ensuring swift and accurate service.
- Maintained cash drawers and balanced daily sales reports to ensure financial accuracy.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Education
High School with Degree: Technical School - Administration & Business
Escuela Técnica en Administración y Negocios
San FranciscoSkills
- Inventory management
- Safety precautions
- Safety procedures
- Safety protocols
- Client relations
- Multitasking and organization
- Teamwork and collaboration
- Effective communication
- Interpersonal skills
Languages
Spanish
Native or Bilingual
Awards and Acknowledgements
Professional development Training by MEDA & El/La Para TransLatinas Administrative Training, Leadership Training by El/La Para TransLatinas Training for the Empowerment of Trans Latina Women, Professional development Training by EmergeSF/Transgender Office Training for the Empowerment of Trans Latina Women, Outreach SF Department Public Health Outreach during the COVID-19 Pandemic, Shelter Grievance Training and Access to Shelters by ADA Training HSH, Active Shooter Training St. Vincent de Paul Society SF
Community Service & Volunteer Work
Unidos en Salud, Volunteer, 2021-05, 2022-02, Outreach COVID-19
Timeline
Program AID
MSC Homeless Shelter
03.2024 - Current
Food Service
MSC Homeless Shelter
02.2022 - 03.2024
Peer Service Advocate
Mission Neighbor Resource Center (MNRC)
01.2022 - 03.2024
Floating Person
Patxi's Pizza
04.2018 - 02.2019
Cashier, Barista & FOH Prep
Café Venue
04.2018 - 07.2018
High School with Degree: Technical School - Administration & Business
Escuela Técnica en Administración y Negocios