Norma Hernandez
San Antonio,TX
Summary
Methodical and well-coordinated administrative professional well-versed in recruitment strategies. Comfortable multitasking in fast-paced, deadline-driven environments. Proficient in organizing schedules and paperwork. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
Overview
14
14
years of professional experience
Work History
Recruiter
Alorica
11.2010 - Current
- Created and maintained positive relationships with hiring managers and HR business partners
- Read, analyzed, and interpreted various internal and external documents and reports
- Provided hiring status updates to HR and managers for comprehensive oversight
- Supported hiring efforts domestically and internationally
- Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Scheduled and conducted new employee on-boarding.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Medical Assistant
Private Practice
01.2009 - 09.2009
- Performed preliminary physical tests to accurately record results in patient history summary
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Organized charts, documents and supplies to maintain team productivity
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Assessed, documented and monitored vital signs for patients within outpatient setting
- Documented notes during patient visits
- Cleaned and maintained medical equipment following procedures and standards
- Incorporated outside records into charts and EHR.
Education
Associate of Science - Medical Assisting Languages
Skills
- Human resource management systems
- Background checks
- Applicant sourcing
- Candidate pipeline development
- Americans with Disabilities Act (ADA)
- Complaint Handling
Languages
Spanish
Professional Working
Timeline
Recruiter
Alorica
11.2010 - Current
Medical Assistant
Private Practice
01.2009 - 09.2009
Associate of Science - Medical Assisting Languages
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