Norma Hilaria
Burlington
Summary
Dynamic professional with extensive experience in commercial cleaning and environmental services, notably at UNC Chapel Hill. Proven expertise in deep cleaning and sanitization techniques, enhancing facility hygiene and safety. Strong project coordination skills complemented by effective team collaboration, ensuring optimal operational efficiency and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Commercial Janitorial Cleaner
Caja Popular Mexicana
Celaya Gto Mex.
05.2023 - 10.2025
- Executed comprehensive cleaning protocols to maintain sanitary conditions in high-traffic areas.
- Operated specialized cleaning equipment including buffers and extractors for optimal floor care.
- Trained new staff on effective cleaning techniques and safety procedures to ensure compliance.
- Conducted regular inspections to identify maintenance needs and improve overall cleanliness standards.
- Implemented efficient waste disposal methods, enhancing recycling efforts across facilities.
- Collaborated with management to develop enhanced cleaning schedules based on usage patterns.
Store Owner
Owner Operator Independent
Celaya Gto Mex.
06.1999 - 01.2023
- Managed daily operations, ensuring efficient inventory control and customer satisfaction.
- Developed and implemented marketing strategies to increase store visibility and sales.
Environmental Services Housekeeper
UNC Chapel Hill
Chapel Hill, NC
09.1997 - 05.1999
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal performance.
- Disinfected high-touch surfaces to prevent the spread of infections within healthcare facilities.
- Collaborated with team members to ensure efficient workflow during peak operational hours.
- Reported maintenance issues promptly to ensure timely resolution and minimal disruption.
Education
High School Diploma -
INAEBA
Celeya Gto MexSkills
- Deep cleaning expertise
- Daily reporting
- Equipment operation
- Chemical storage
- Project coordination
- Waste disposal
- Dusting surfaces
- Floor maintenance
- Sanitization techniques
Timeline
Commercial Janitorial Cleaner
Caja Popular Mexicana
05.2023 - 10.2025
Store Owner
Owner Operator Independent
06.1999 - 01.2023
Environmental Services Housekeeper
UNC Chapel Hill
09.1997 - 05.1999
High School Diploma -
INAEBA