NORMA HOWARD
Rosenberg,TX
Summary
Registered Nurse with extensive 24-year clinical background, currently acting as Resource Nurse and Interim Clinical Educator for ACE and IMU units at Memorial Hermann Southwest. Notable for providing effective clinical education, onboarding, and competency validation. Leadership and commitment to lifelong learning are essential to foster nurse development and teamwork. Aims to improve patient outcomes through focused educational efforts.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Interim Clinical Educator - ACE & IMU/CDU units
Memorial Hermann Southwest Hospital
05.2025 - Current
- Facilitated unit competency validations aligned with hospital and regulatory standards.
- Coordinated new staff orientation including scheduling, checkoffs, and clinical integration.
- Led onboarding and orientation sessions reinforcing policy and safety standards.
- Disseminated updates on policies, procedures, and clinical guidelines.
- Identified and addressed learning gaps, providing targeted coaching and follow-up.
- Acted as a clinical education resource, supporting transitions and unit-specific training.
- Promoted continuous learning culture by aligning educational priorities with system goals.
Registered Nurse IV - Resource Nurse/Clinical Key
Memorial Hermann Southwest Hospital
01.2020 - Current
- Provided unit-based education on protocols, documentation, and patient-centered care.
- Delivered just-in-time teaching and clinical guidance during high-acuity scenarios.
- Conducted skill validations in Foley catheter insertion, central line care, wound care, and more.
- Served as Wound Treatment Associate (WTA), educating nursing staff on proper assessment and management of wounds in different stages, while collaborating with WOCNs.
- Supported diabetes education as Unit Diabetes Champion.
- Participated in Heart Failure Quality Improvement Council- educated staff on heart failure pathways to ensure a decrease in overall readmission rate of HF patients throughout the campus.
- Assisted with nursing staff skills competency validation to include: PCA pumps, chest tubes, restraint safety, Port-a-Cath insertion and de-access, and Heparin Protocols.
- Participated in hospital-wide fairs validating staff competency in central line and IV maintenance.
Registered Nurse IV - Clinical Staff Nurse/Admission/Discharge
Memorial Hermann Southwest Hospital
01.2002 - 01.2020
- Provided direct patient care in the emergency department, medical-surgical unit, geriatric unit, medical IMU, and clinical decision unit.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Provided comprehensive nursing care for patients with complex medical conditions, including heart failure, COPD, and sepsis.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Provided patient and family health education focusing on self-management, prevention and wellness.
Education
Master of Science - Nursing Education
University of Texas At Arlington
Arlington, TX12.2025
Bachelor of Science - Nursing
University of Houston
Houston, TX08.2020
Skills
- Nurse education and orientation
- Clinical competency validation
- Preceptor training
- Simulation instruction
- Wound care management
- Central line maintenance
- TR band application
- Patient-controlled analgesia (PCA)
- Heparin administration
- COPD education
- Diabetes management education
- Heart failure education
- Interdisciplinary collaboration
- Staff coaching and mentoring
- EMR proficiency in EPIC
- Quality and safety improvement
- Policy communication and reinforcement
- Patient advocacy
- Anti-neoplastic therapy certification
- Port-a-cath access certification
Certification
- Basic Life Support (BLS), Current
- Advanced Cardiovascular Life Support (ACLS), Current
- NIHSS Stroke Certification, Curren
- Wound Treatment Associate (WTA), Current
Hospital Committees And Initiatives
- Member, Southwest Professional Development and Advancement Council.
- Collaborated on strategies for mentorship, recognition programs, and educator development.
- Contributed to interdisciplinary improvement projects for COPD, diabetes, heart failure, and central line-associated infection prevention.
Nurse Education And Development Highlights (2020-2025)
- Precepted and mentored novice nurses, reinforcing clinical standards and bedside safety.
- Delivered hands-on instruction for: Foley catheter and rectal tube insertion, Dobhoff tube placement, Central line care, Chest drainage systems (setup, troubleshooting), Heparin drips, PCA pump use, and glucometer education, TR Bands, restraint protocols, and diabetic teaching.
- Supported hospital-wide staff competency fairs and clinical validation events.
- Collaborated with leadership to strengthen nurse retention, education, and patient outcomes.
- Recognized as a go-to resource for real-time problem-solving, coaching, and clinical teaching.
Affiliations
- Member, Southwest Professional Development and Advancement Council
- Collaborated on strategies for mentorship, recognition programs, and educator development.
- Contributed to interdisciplinary improvement projects for COPD, diabetes, heart failure, and central line-associated infection prevention.
Timeline
Interim Clinical Educator - ACE & IMU/CDU units
Memorial Hermann Southwest Hospital
05.2025 - Current
Registered Nurse IV - Resource Nurse/Clinical Key
Memorial Hermann Southwest Hospital
01.2020 - Current
Registered Nurse IV - Clinical Staff Nurse/Admission/Discharge
Memorial Hermann Southwest Hospital
01.2002 - 01.2020
Master of Science - Nursing Education
University of Texas At Arlington
Bachelor of Science - Nursing
University of Houston
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