Norma Jerez

A highly motivated and dedicated Licensed Practical Nurse with hands-on clinical experience and a strong medical background seeking a position with a facility to be part of a team where I can continue to grow my nursing skills. Healthcare professional with strong track record in continuous patient care and support. Adept at managing patient needs and ensuring optimal comfort, with focus on collaborative teamwork and achieving positive health outcomes. Reliable and adaptable, excelling in fast-paced environments and responding effectively to changing patient needs.

• AHA CPR with BLS
• HIPAA and OSHA Compliant
• American Medical Technologist Affiliated
• Bilingual English/Spanish
• IV Therapy Certified

• Optum Medical Care, Jersey City, NJ, 07/2020, Present, Licensed Practical Nurse, Administer immunizations/vaccinations/allergy extracts and venom injections within the scope of licensure., Assist the physician in every facet of patient care, first aid treatment and urgent health concerns., Triage patient calls and determined how to assist., Communicate medical knowledge in terms to enhance patient education and understanding of acute, chronic, and progressive illness process., Schedule and track follow up appointments., Follow establishment policies and procedures to work in clinic environment that require safety precautions and may include use of PPE., Maintain prescription inventory, follow up with supply orders and screen for expiration dates., Administer prescription medications as ordered by the doctor., Mix and build treatment serum store and secure vials for patients., Administer oral and IM medications and monitor patient’s reactions., Supported patients with customized allergy injection education and injection schedules., Responsible for complete and accurate documentation of medical necessity for services., Answer incoming pharmacy help desk inquiries., Assisted retail pharmacy personnel via telephone or fax with achieving prior authorizations for medication by performing criteria., Communicated effectively with insurance companies, providers, pharmacies, and patients regarding prior authorizations., Provided clients with co-pay information to save money on healthcare expenses, increasing possibility for use of specialty medication.
• Bayada Home Health Care, Secaucus, NJ, 10/2016, 07/2020, Licensed Practical Nurse, Adhere to the established client care plan and Physicians Plan of Treatment., Perform assigned duties, including administration of medications, treatments, and procedures as indicated, monitoring the client’s condition., Report any changes in the client’s condition to the physician; executives and properly document any new doctor’s orders., Make ongoing additions to the clients care plan, as needed., Understand and follow safety and infection control policies and practices., Demonstrate sound judgment., Demonstrate competence in performance of the following skills as applicable: Waived testing such as Glucometer, PT/INR, Tracheotomy/Ventilator care., Administrative responsibility., Report any changes to the Client Services or Clinical Manager., Prepare and submit clinical notes in a timely fashion., Demonstrate appropriate attitude., Have a positive rapport with the clients and families, as evidenced by client satisfaction., Meet deadlines for ongoing services training and health screening requirements.
• Star Pediatric Homecare Agency Inc., Saddlebrook, NJ, 08/2019, Present, Licensed Practical Nurse, Provide patient care in accordance with acceptable standards of nursing practice, Star Pediatric Home Care performance standards, and the written plan of care as well as physicians plan of treatment., Fulfill all commitments made to employer/Patients/families/caregiver., Demonstrate sound clinical judgment., Provide respectful and compassionate care to all patients, families, and caregivers., Maintain patient confidentiality both inside and out of the office., Demonstrate respectful and compassionate interaction with healthcare team members and other external customers., Follow agencies clinical and administrative policies and procedures., Prepare and submit clinical notes weekly., Provide patient education regarding his/hers rights at home care patient., Take appropriate action to resolve patient/family/caregiver concerns, questions and or complaints and report same to agency for successful resolution and satisfaction., Keep current with changes and advancements in the delivery of care in the home.
• Riverside Medical Group, HUMC, North Bergen, NJ, 08/2015, 08/2016, Licensed Practical Nurse, Receive verbal notes by the physician for in office procedures and record them in office notes., Transcribe written format into typed format using keyboard and computer equipment., Reviewing transcribed documents for accuracy., Submitting transcribed documents for inclusion for official hospital records., Perform Medical Assistant duties such as helping with in office physical therapy procedures in giving Ultrasound therapy to patient., Experienced with sanitizing and cleaning out Hydrotherapy whirlpool., Assist with office procedures such as foot strappings and dressings being applied post operatively., Assist the physician with billing and coding electronically with EMR., Experienced with Epic EMR software.
• North Jersey Orthopedics Institute, UMDNJ/HUMC, Newark/Hackensack, NJ, 11/2010, 06/2014, Registered Medical Assistant, Direct patients to their examining rooms and perform vitals daily., Apply and remove casting materials on patients with fractures as well as applying splints with plaster materials., Perform a minimum of 10 phlebotomy sticks a week., In charge of reordering and restocking office supplies., Removal of stitches, staples and pins along with wound care and dressing changes., Experienced with removal and application of Wound V.A.C., Assist with scheduling and checking in patients, making sure all forms and insurance documents are up to date at all times.
• Riverside Pediatric Group, Secaucus, NJ, 11/2006, 01/2009, Medical Assistant/Receptionist, Assisted in physical examinations taking vitals and doing hearing and vision screening tests., Performed minor in-lab procedures, ensuring adequate lab and room supplies were available., Front desk: In charge of pre-authorizations of medical procedures as well as medication refill and prescription forms., Performed in a fast pace environment answering a large amount of phone calls, scheduling appointment and in office duties.
• Ralph M. Hallac M.D., Englewood, NJ, 05/2006, 09/2006, Medical Assistant, Performed Chest X-Rays, laboratory procedures and venipunctures., Assessed patients’ vital signs, documented medical history and prepared patient for physician., Front Desk: Scheduled appointments, answered calls and filed medical records.
• Hackensack University Medical Center, Hackensack, NJ, 2003, 2005, Support Clerk Specialist, Performed patient registration with computerized, software applications and followed HIPAA regulations., Received, ordered and obtained specimen reports, throughout the hospital in the Stat Laboratory., Blood Bank Courier Transported blood, platelets, and FFP to the operating room following OSHA regulations., Filed and labeled blood specimens following hospital protocol at all times.
• Womans Healthcare Service, North Bergen, NJ, 2002, 2005, Medical Office Manager, Assisted the doctor with assessing patient’s vital signs, examinations and minor in office procedures such as cryotherapy and IUD insertions., Responsible for in office blood work and laboratory requisition forms with pick ups., Billed, posted, collected and verified insurance coverage and copayments., Scheduled and confirmed office appointments., Trained new employees and managed office as necessary.

• Palisades Medical Center, North Bergen, NJ, Practiced after care, post-partum/perinatal care, newborn checks, assessments, breastfeeding, discharge counsel
• Wanaque Pediatric Rehabilitation, Wanaque, NJ, Completed wound dressings, insertion of gastric feeding tubes, tracheotomy care, medication administration, obtained and charted vital signs
• Maple Glen, Fairlawn, NJ, Completed morning care, bed/bath, exercised, dressed rounds, obtained vitals
• Bergen Regional Center, Paramus, NJ, Completed clinical rounds in long/short term, gerontology psychiatric ward