- Enjoy participating in walking & bike riding for overall physical and mental well-being
- Regularly practice mindfulness and meditation for overall wellness
- I participate in low-impact exercises to strengthen core muscles
- Music
- Crafting and DIY Projects
- Gardening
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
- Participate in tennis and pickleball, as recreational activities to maintain physical fitness
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Baking
- Volunteering at community kitchens and food-related charities
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- Cooking
Norma Joshua-Lee
Harrison Township,MI
Summary
Dynamic and reliable professional with experience at Macomb Intermediate School District, adept in classroom support and claims processing. Excelled in providing behavioral improvements and utilizing adaptive technology, enhancing student learning outcomes and streamlining claims procedures. Demonstrated creative thinking and confidentiality, significantly contributing to team efficiency and students support.
Overview
41
41
years of professional experience
Work History
Paraprofessional/Lunch Assistant
Macomb Intermediate School District
05.2013 - 08.2020
- Supervised students during non-instructional periods such as lunch, recess, or ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance .
- Delivered personalized, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions with students.
- Facilitated communication with special education staff, promoting effective collaboration on behalf of students'' best interests.
- Engaged with students activities, supporting their interests in the classroom.
- Cleaned, organized and restocked classrooms for next day.
- Assisted classroom teacher in supervising snack time, indoor and outdoor play.
- Helped manage bus loading and unloading.
- Assisted in setting up as well as breaking down kitchen stations.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring students.
- Oversaw 11 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Claims Processor
State Farm Insurance Company
01.1980 - 01.2013
- Reviewed applications documents to verify claims eligibility and accuracy.
- Utilized software to process incoming claims, enter data and generate reports.
- Trained employees on claims processing procedures which contributing to a well-prepared workforce.
- Maintained strict confidentiality when dealing with sensitive information about insured, repair shops or personal details.
- Managed workload and priorities to meet claims processing deadlines.
Education
Business Certification - Business Communication
Pontiac Business Institute
Mt. Clemens, MI07.1977
Skills
- Patient
- Classroom support
- Instructional support
- Behavior improvements
- Arts and crafts
- Social support
Accomplishments
- Awarded multiple bonuses for punctuality and outstanding attendance.
Interests
Timeline
Paraprofessional/Lunch Assistant
Macomb Intermediate School District
05.2013 - 08.2020
Claims Processor
State Farm Insurance Company
01.1980 - 01.2013
Business Certification - Business Communication
Pontiac Business Institute
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