Norma Lawa
Nokesville,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Harris Teeter staff position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
In-Home Child Caregiver
Self-employeed
06.2015 - Current
- Assisted my daughter and son-in-law with taking care of my grandchildren
- Administered medications and managed health-related tasks as required.
- Maintained a safe, clean, and nurturing environment for optimal child well-being.
- Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
- Ensured a safe and nurturing environment by childproofing the home and monitoring play areas.
- Coordinated household chores such as laundry, grocery shopping, and cleaning to maintain a clean living environment for the family.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Monitored children's activities to verify safety and wellbeing.
- Assisted in potty training and toilet hygiene.
- Provided personalized care and supervision to children in home environment.
- Implemented daily routines to ensure consistency and stability for children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Provided support and guidance to children in conflict resolution.
Food Business Owner
Self-employeed
01.2010 - 01.2015
- Cooked and sold food for lunch to co-workers
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Clerk
Department Of Education
01.2010 - 01.2015
- Processed and maintained accurate records to support initiatives.
- Coordinated communication between departments to streamline information sharing and enhance collaboration.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and projects.
- Provided training and mentorship to new clerical staff, fostering a culture of teamwork and support.
- Assisted with onboarding of new employees.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Created and maintained detailed records of all office activities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Optimized office space usage, arranging workstations to maximize productivity.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Parent Staff
Handicap International, Cotabato City
01.2005 - 01.2008
- Took care of children with disabilities
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted families with parenting issues and provided support to parents.
- Provided guidance on a variety of topics related to parenting, including discipline, nutrition, safety, and development.
- Facilitated parent-child activities such as reading and playing games together.
- Developed individualized plans for each family based on their needs.
- Coordinated with other professionals to ensure the best outcome for the family.
- Counseled parents on how to effectively communicate with their children about challenging topics or situations.
- Conducted home visits to observe family dynamics and provide feedback to parents regarding their parenting techniques.
- Organized group activities such as play dates or field trips that promote positive relationships between parents and children.
- Enforced rules to teach good manners and maintain a safe environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Employed positive guidance strategies to encourage children and improve behavior.
- Communicated with parents about daily activities and any concerning behaviors.
Food Stand Owner
Self-employeed
01.1998 - 01.2005
- Owned and managed a Barbecue food stand
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed day-to-day business operations.
- Established foundational processes for business operations.
- Managed supplier relationships to ensure timely procurement of high-quality materials.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Oversaw daily operations, ensuring compliance with industry standards and regulations.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
- Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Harvardian College
Sultan Kudarat, Philippines01-1982
Skills
- Laundry and clothing care
- Organizational growth
- Hygiene and cleanliness
- Social skills development
- Housekeeping duties
- Outdoor play supervision
- Infant care experience
- Reading and storytelling
- Child development
- Patience and tact
- Schedule coordination
- Toddler care expertise
- Multitasking Abilities
- Coordination and teamwork
- Reliability
- Adaptability and flexibility
- Time management
- Dependable and responsible
- Problem resolution
- Administrative support
- Filing systems
- Administrative tasks
- Mail handling
- Processing mail
- Quality management
- Mail sorting
- Problem-solving
- Creative thinking
- Basic bookkeeping
- Office supply management
- Cash handling
- Safety compliance
- Materials restocking
- File management
- Supply replenishment
- Visitor reception
- Multitasking
- Team collaboration
- Continuous improvement
- Adaptability
- Client service
Languages
Filipino
Native or Bilingual
Timeline
In-Home Child Caregiver
Self-employeed
06.2015 - Current
Food Business Owner
Self-employeed
01.2010 - 01.2015
Clerk
Department Of Education
01.2010 - 01.2015
Parent Staff
Handicap International, Cotabato City
01.2005 - 01.2008
Food Stand Owner
Self-employeed
01.1998 - 01.2005
High School Diploma -
Harvardian College