NORMA LUCERO

• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Leveraged hand tools and measuring devices to assemble electrical and electronic systems and prototypes according to engineering data. Reviewed equipment areas to observe conditions impacting design and identified solutions to technical issues that arose during installation. Managed quality assurance initiatives. Performed general equipment maintenance and repair to minimize downtime. Made sure that products were produced on time and are of good quality. Examined incoming materials and compared to documentation for accuracy and quality. Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity. Calibrated machines to maintain required productivity levels and adherence to quality standards. Developed automation tools to improve efficiency, eliminate waste and free up labor hours for other needs. Inspected products and machines to maintain quality and efficiency.