Caregiver
Open To Work
Norma Macias
Gutierrez Familia
Victorville,CA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
In-Home CaregiverCase Manager SpecialistCare Coordinator/Housing NavigatorHousing Navigator Behavioral Health Technician
Work Type
Full TimePart TimeSeasonal WorkConsultingContract Work
Location Preference
On-SiteRemoteHybrid
Location:
Victorville, CA, USSan Bernardino, CA
Open to relocation:
Yes
10
Years of experience
Dynamic professional with extensive experience as a Case Manager Specialist at Volunteers of America Los Angeles, excelling in crisis management and de-escalation techniques. Proven track record in developing individualized service plans and facilitating effective communication among multidisciplinary teams, enhancing client support and satisfaction. Committed to delivering impactful results in care coordination.
Work History
In-Home Caregiver
7 Months- Assisted clients with daily living activities, enhancing comfort and independence.
- Administered prescribed medications, ensuring adherence to care plans.
- Maintained accurate records of client progress and care preferences.
- Communicated effectively with family members regarding client needs and updates.
Case Manager Specialist
1 Year 2 Months- Assisted clients in accessing community resources and services to enhance support systems. Utilized HMIS for progress notes, tracking of services and running reports.
- Developed individualized service plans based on client assessments and needs.
- Facilitated Warm Hand-offs, conducting program intake sessions, and managing documentation for SSDI/SSI applications.
- Coordinated care among interdisciplinary teams to ensure comprehensive client support.
Care Coordinator/Housing Navigator
1 Year 4 Months- Coordinated patient care plans with multidisciplinary teams to enhance treatment effectiveness.
- Managed scheduling and follow-up for client appointments, ensuring timely access to services.
- Developed and maintained comprehensive patient records using electronic health record systems. (HMIS)
- Facilitated communication between patients, families, and healthcare providers to ensure continuity of care.
- Coordinated care for 18 pregnant mothers with children involved in CPS cases or reintegrating from incarceration, prioritizing both Interim and Permanent Housing solutions.
- Completed housing voucher applications once clients were matched to housing solutions.
- Facilitated group sessions, provided transportation for clients, and monitored child visitation appointments.
Housing Navigator
2 Years 10 Months- Administered support to 22 clients by conducting intake and enrollment procedures, assessing eligibility for new clients, and performing VI-SPDAT and housing assessments through CES/HMIS.
- Implemented strengths-based crisis and risk assessments as well as assisted with Social Security applications, ensuring clients were prioritized for housing services.
- Developed individualized care plans to address specific needs of residents.
- Facilitated weekly Safety and Harm Reduction groups
Behavioral Health Technician
1 Year 8 Months- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized treatment plans for diverse patient needs.
- Documented patient progress and collaborated with multidisciplinary teams for optimal care.
Education
High School Diploma
Certified Mental Health Worker - Mental Health Worker
Skills
Crisis Management
De-escalation Techniques
Peer Support
Transportation services
Languages
Spanish
Native or Bilingual
Timeline
In-Home Caregiver
Gutierrez Familia
01.2026 - CurrentRead More
Case Manager Specialist
Volunteers of America Los Angeles
06.2024 - 08.2025Read More
Care Coordinator/Housing Navigator
LACADA Treatment Center
02.2023 - 06.2024Read More
Housing Navigator
Mercy House Homeless Shelter
03.2020 - 01.2023Read More
Behavioral Health Technician
Aurora Charter Oak Psychiatric Hospital
10.2014 - 06.2016Read More
Pasadena City College
Certified Mental Health Worker from Mental Health Worker
Read More
Sierra Vista High School
High School Diploma
Read More