Norma Mason
Pikeville,KY
Summary
Results-driven Data Analyst skilled in data collection, statistical analysis, and dashboard development. Expertise in generating insightful reports and ensuring compliance with healthcare regulations. Focused on enhancing data accuracy to support informed decision-making.
Overview
20
20
years of professional experience
Work History
Data Analyst/Lead Data Analyst
Pikeville Medical Center
Pikeville, Kentucky
2018.05 - Current
- Developed and implemented data collection systems and strategies, ensuring high statistical efficiency and data quality.
- Conducted data quality assessments to maintain accuracy and integrity of records.
- Conducted data cleaning and validation to ensure accuracy.
- Generated standard or custom reports summarizing business, financial or economic data.
- Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
- Developed and maintained dashboards for real-time data monitoring.
- Collaborated with IT teams to enhance data collection systems, streamlining workflows.
- Ensured compliance with healthcare regulations in all data reporting activities.
- Collaborated with clinical staff to gather data and ensure accuracy in reporting.
- Conducted quality assurance checks on data entries to maintain integrity and reliability.
Director Physcian Billing
Pikeville Medical Center
Pikeville, KY
2017.06 - 2018.05
- Recruited, trained, supervised, evaluated and mentored staff members.
- Mentored staff to promote professional development and teamwork.
- Collaborated with healthcare teams to streamline operational processes.
Decision Support Analyst
Pikeville Medical Center
Pikeville, KY
2014.03 - 2017.06
- Analyzed patient data to support clinical decision-making processes.
- Assisted in the implementation of new decision support systems and tools.
- Developed reports to inform management on operational efficiency.
Physican Biller/ Physician Trainer
Pikeville Medical Center
Pikeville, KY
2007.02 - 2014.03
- Provided training to new staff on billing system functions and processes.
- Processed and verified billing statements for accuracy and compliance.
- Entered payment information into accounting systems promptly.
- Assisted in resolving discrepancies between invoices and payments.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Supported various administrative functions to enhance office efficiency.
Education
High School Diploma -
Feds Creek High School
Fedscreek, KY1992-05
Skills
- Data quality assessment and validation
- Statistical analysis and data visualization
- Data storytelling and reporting
- Healthcare data governance and compliance
- Analytical problem solving
- Data collection and analysis
- Dashboard development
- Team collaboration and mentoring
- Attention to detail
- Effective communication
- Time management
- Critical thinking
Timeline
Data Analyst/Lead Data Analyst
Pikeville Medical Center
2018.05 - Current
Director Physcian Billing
Pikeville Medical Center
2017.06 - 2018.05
Decision Support Analyst
Pikeville Medical Center
2014.03 - 2017.06
Physican Biller/ Physician Trainer
Pikeville Medical Center
2007.02 - 2014.03
High School Diploma -
Feds Creek High School