Norma Matar
Woodland Park,NJ
Summary
Experienced professional seeking a full-time position to gain valuable experience and develop exceptional communication, interpersonal, and problem-solving skills. Excels at balancing competing responsibilities and eager to contribute expertise and drive to a dynamic work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Coordinator
Conduent
10.2022 - Current
- Company Overview: Healthcare Provider, Pharmaceutical & Life Sciences
- Manage pharmaceutical consulting projects from lead generation and client updates to presentation of deliverables
- Conduct a full insurance coverage investigation and authorization requirements
- Research study on impact of stain therapy on health outcomes for each client
Authorization Specialist
Sutherland Global Logistics
10.2021 - Current
- Discuss exams, insurance and prior authorization documents with providers
- Get prior authorization approval from insurance firms and nurse managers
- Appeal insurance companies after prior authorization refusals
- Assess accounts for completeness and accuracy
- Follow up on missing or incorrect information so patients receive the right reimbursement
- Document account activity using correct medical and billing codes
Administrative Assistant
University Reproductive Associates
12.2017 - 09.2021
- Handle incoming calls and promptly directed them to their appropriate party
- Distributed and prepared incoming and outgoing correspondence
- Register new patients and updating existing patient demographics by collecting detailed patient information including personal and financial information
- Perform office duties such as maintaining medical records request, faxing and copying
- Insuring insurances are verified before visit and appropriate electronic referrals or prior authorizations are made
- Retrieved data for physician review
- Facilitated communication between physician and medical team
- Updating doctors schedule
- Data Entry
Administrator
AirGraphics Entertainment
06.2015 - 09.2019
- Respond to telephone, email, walk-in, and website contact form inquiries from existing customers, prospective customers, management, vendors and other constituents
- Create and process new contracts
- Handle minor financial transactions for the office, such as contract payment issuing receipts and purchasing needed supplies
- Managing and coordinating events
Patient Care Coordinator
Riverside Medical Group
10.2016 - 12.2017
- Handle incoming calls and promptly directed them to their appropriate party
- Distributed and prepared incoming and outgoing correspondence
- Register new patients and updating existing patient demographics by collecting detailed patient information including personal and financial information
- Perform office duties such as maintaining medical records request, faxing and copying
- Insuring insurances are verified before visit and appropriate electronic referrals or prior authorizations are made
- Retrieved data for physician review
- Facilitated communication between physician and medical team
- Prepared computerized physician order entry for review and discharge orders
Financial counselor / Account Receivable / Payable specialist
ADREIMA
10.2011 - 07.2015
- Update and verify patient's information and data
- Ensure proper payment is maintained on patient's account
- Handle incoming calls and promptly directed them to their appropriate party
- Provide assistance and information to patient when requested
- Following up with patients, insurance and self-pay accounts
- Adding insurance information to patient's accounts, arranging payment plans, posting payment, and patient collections
- Assisting hospital patients with the completion of the application process for any applicable Governmental medical assistance programs, which could include Medicaid, Disability, or Charity Programs
Group Home Assistant Manager
07.2013 - 04.2014
- Provide direct care, medication administration and assistance with daily
- Review client behavior and handle disputes
- Monitors and issuers accurate in house documentation
- Monitoring and maintaining clients finances daily
- Manage maintenance work and ensure cleanliness
- Conduct workshops and analyze treatment programs
- Correspond clients with social service agent
Office Assistant
09.2009 - 11.2010
- Handle incoming calls and promptly directed them to their appropriate party
- Distributed and prepared incoming and outgoing correspondence
- Responsible for the sterilizing, cleaning instruments and preparation of the treatment rooms
- Perform office duties such as maintaining records, faxing and copying
- Measured signs such as temperature, pulse rate, weight, height and blood pressure
- Greet incoming patients, interview and record their information
Education
High school or equivalent -
Manchester Regional High School
Haledon, NJSkills
- MEDICAL RECORDS
- CODING
- Data Entry
- Excel
- Quickbooks
- Office Management
- Administrative Assistant
- Outlook
- Accounts Payable
- Payroll
- Medical Collection
- Events Management
- Order Entry
- Insurance Verification
- Event Planning
- Medical Scheduling
- Medical Billing
- Accounting
- Accounts Receivable
- Customer service
- ADP
- ICD-10
- EMR Systems
- CPT Coding
- Medical Terminology
- Hospital Experience
- ICD-9
- Medical Office Experience
- Triage
- HIPAA
- EHR systems
- Medical Coding
- Patient Care
- Clerical Experience
- Epic
- Transcription
- Google Docs
- Office experience
- Managed care
- ICD coding
- System administration
Certification
- Driver's License
- Epic Certification
Additional Information
Able to read write, and speak Spanish and English., Basic vital signs., A Flexible, cooperative, hard worker, team player and reliable., Coding experience., MS Office (Power Point, Word, Outlook, Excel), First Aid with CPR (American Red Cross), Data entry, Able to work with electronic and paper medical records
Timeline
Case Coordinator
Conduent
10.2022 - Current
Authorization Specialist
Sutherland Global Logistics
10.2021 - Current
Administrative Assistant
University Reproductive Associates
12.2017 - 09.2021
Patient Care Coordinator
Riverside Medical Group
10.2016 - 12.2017
Administrator
AirGraphics Entertainment
06.2015 - 09.2019
Group Home Assistant Manager
07.2013 - 04.2014
Financial counselor / Account Receivable / Payable specialist
ADREIMA
10.2011 - 07.2015
Office Assistant
09.2009 - 11.2010
High school or equivalent -
Manchester Regional High School
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