Norma Melendrez
Summary
Organized and dependable professional with a proven track record of managing multiple priorities efficiently while maintaining a positive attitude. Well-versed in data entry, customer relations, and recordkeeping, with a solid understanding of everyday computer programs. Demonstrates excellent multitasking and problem-solving abilities, with a strong willingness to take on additional responsibilities to support team goals. Approachable and friendly demeanor, committed to fostering a collaborative work environment.
Overview
17
17
years of professional experience
Work History
Military Relations Representative
Sandboxx
01.2024 - Current
- Conduct weekly briefings for over 100 Coast Guard recruits, ensuring they are well-prepared for Basic Training.
- Facilitate faster communication between newly accessed Coast Guard recruits and their families during Basic Training.
- Process multiple claims efficiently using Microsoft Excel and Google Docs.
- Maintain effective communication with team members through the Slack platform.
- Perform data entry for recruits of all military branches, ensuring accurate and up-to-date records.
- Serve as the direct liaison between the company and the local Coast Guard Recruiting Office, fostering strong professional relationships.
Homemaker
Self
09.2009 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Homeschooling experience, provided support and guidance, adapting curriculum to fit children's personal needs.
Billing Department
Barnard Chiropractic
04.2008 - 09.2009
- Team member of billing department, ensuring timely and accurate invoicing for patients.
- Collaborated with various insurance companies to resolve complex billing issues.
- Created, managed, and tracked billing invoices for patients of the practice.
Front Desk Receptionist
OBGYN Women's Center And Medical Sculpturing
08.2007 - 02.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
High School Diploma -
Mohave High School
05.2007
Skills
- Data Entry
- Customer Service
- Confident and effective public speaker
- Payment Processing
- Organizational Skills
- Proficient with variety of computer programs
- Financial Reporting
- Sensitive Document Disposal
- Bilingual - Fluent in English and Spanish
Timeline
Military Relations Representative
Sandboxx
01.2024 - Current
Homemaker
Self
09.2009 - 12.2023
Billing Department
Barnard Chiropractic
04.2008 - 09.2009
Front Desk Receptionist
OBGYN Women's Center And Medical Sculpturing
08.2007 - 02.2008
High School Diploma -
Mohave High School
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