Norma Mendoza

• Ensuring all associates are performing to standard work through audits.
• Monitored LUMIN to track all container creations and prevent VPMs.
• Identifying and fixing containers that are virtually departed/ no sort attached/ broken carts.
• examining into failed moves periodically to see where we might have opportunities that need improvement.
• Checking DPS Visibility: All routes have been collected and problem solved.
• Ensuring that dwell shipments in diverted/ received are being located and scanned into containers.
• Using Excel to collect and input data for standard work checklist: failed moves, container management, and package level management.

• Monitored rodeo events to assess upcoming sorts and staffing needs for volume management.
• Reviewed and selected console options to determine active sorts and unit quantities in each tote.
• Allocated auto flow resources to ensure sufficient lanes for sorting operations.
• Created seals and tracked trailers at dock doors using SSP system.
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Trained newcomers in outbound ship dock departments on ship sorting and transshipping techniques.

Audited new associates and existing staff to maintain operational standards.

Ensured adherence to safety regulations and product quality in operations.

Optimized handheld scanning processes and improved utilization of warehouse equipment for efficient shipping.

• Monitored loading procedures to improve safety and operational efficiency.