NORMA MEZA
San Diego,CA
Summary
Compassionate Rehabilitation Specialist known for producing high-quality work and efficiently completing tasks. Skilled in developing customized rehabilitation programs, patient education, and adaptive technologies to enhance recovery processes. Excel in communication, empathy, and problem-solving to support patients through challenging rehabilitation phases. Bring focused approach to facilitating patient progress and achieving recovery goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mental Health Rehabilitation Specialist
ALPINE SPECIAL TREATMENT CENTER
Alpine, CA
02.2022 - Current
- Assist in the provision of the therapeutic milieu by monitoring and communicating with clients, providing rehabilitation groups under supervision, and assisting in crisis intervention.
- Assisted clients in developing personalized rehabilitation plans.
- Educated clients and families on treatment options and coping strategies.
- Facilitated group therapy sessions to enhance social skills.
- Documented client interactions and updates in electronic health records.
- Provided crisis intervention to support clients during challenging situations.
- Responded to needs and concerns of residents and visitors.
- Conducted group therapy sessions and educated patients in topics relevant to individual and family member care.
- Enforced state and federal regulations as well as company policies and procedures for strict compliance.
Recovery Coach
CRESTWOOD BEHAVIORAL HEALTH
San Diego, CA
03.2019 - 01.2020
- Under the supervision of the Director of Nursing and the Program Director, Recovery Coaches are responsible for assisting in the provision of the therapeutic milieu by monitoring and communicating with clients, providing rehabilitation groups under supervision, and assisting in crisis intervention.
- Other duties for the Recovery Coach may be assigned as needed by the Director of Nursing, the Program Director, or a Designee.
- The Recovery Coach is a critical part of the team ensure proper care over clients.
Personal Assistant
Office Manager
N Hollywood, CA
01.2015 - 01.2016
- Effectively manage phone calls, e-mails, and mail.
- Utilize time managing skills to organize day to day task as well as incoming requests.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Bachelor of Arts - Sociology
California State University, Northridge
Northridge, CA06.2019
Associate of Arts - Arts
Los Angeles City College
Los Angeles, CA07.2017
Skills
Bilingual
Excel/Word
Group therapy facilitation
Patient education
Behavioral Health
Case Management
Crisis Intervention
Personal Assistant Experience
Active listening
Emotional intelligence
Stress management
Certification
CPR
Timeline
Mental Health Rehabilitation Specialist
ALPINE SPECIAL TREATMENT CENTER
02.2022 - Current
Recovery Coach
CRESTWOOD BEHAVIORAL HEALTH
03.2019 - 01.2020
Personal Assistant
Office Manager
01.2015 - 01.2016
Bachelor of Arts - Sociology
California State University, Northridge
Associate of Arts - Arts
Los Angeles City College