Norma Morris
Elkton,VA
Summary
Certified Clinical Medical Assistant with hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Consistently recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Surgical Technologist
UVA Medical Center
Charlottesville, Virginia
03.2025 - 05.2025
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Assisted surgical team in preparing operating room and ensuring sterile environment.
- Managed instruments and supplies during surgeries to maintain efficiency.
Certified Medical Assistant
UVA Medical Center
Charlottesville, Virginia
12.2024 - 05.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns, and ensuring a positive experience.
Clinical Lab Coordinator
Harrisonburg Community Health Center
10.2024 - 01.2025
- As a Clinical Lab Coordinator, I supported physicians, nurses, and midwives in managing daily patient lab work. I facilitated patient procedures, including urine cultures and vaginal swabs, and ensured proper preparation for LabCorp to collect blood samples. Additionally, I coordinated the processing of blood specimens, including performing centrifugation for required samples.
Nursing Care Partner
Sentara RMH Hospital
01.2023 - 08.2024
- As a Nursing Care Partner, I supported nurses in providing comprehensive patient care, including monitoring vital signs, assisting with daily activities, and ensuring patient safety and comfort throughout their hospital stay. I remained vigilant during emergency codes, responding to assist patients in critical conditions when necessary. My responsibilities included performing blood draws, EKGs, and catheter care (including insertion, removal, and hygiene maintenance). I also assisted patients with mobility, toileting, and incontinence care, ensuring cleanliness and dignity. My role centered on delivering compassionate, high-quality care, with a focus on improving patient comfort and satisfaction, even during challenging times.
Direct Care Worker (DCW)
Virginia Mennonite Retirement Community
03.2022 - 08.2022
- As a Direct Care Worker, I provided essential support to residents with daily living activities, including meal preparation, maintaining clean and organized living spaces, and assisting with bathroom needs. I ensured residents’ comfort and dignity by assisting with personal hygiene and maintaining catheter care when necessary. My primary focus was ensuring the safety and well-being of each resident, creating a supportive and comfortable environment. I took pride in building meaningful connections with residents, bringing joy and smiles to their faces each day through compassionate care and attention.
Psychiatric Nursing Assistant
Commonwealth Center for Children and Adolescents
11.2020 - 06.2021
- As a Psychiatric Nursing Assistant, I provided emotional support and active listening to patients experiencing emotional distress. I was responsible for monitoring and recording vital signs and assisting patients with activities of daily living (ADLs). In cases of patient aggression, I was trained in TOVA (Therapeutic Options for Violent Aggression) techniques to ensure the safety of both patients and staff. Additionally, I communicated key information during shift changes by providing detailed reports to incoming staff to ensure continuity of care.
Student Athletic Trainer
Eastern Mennonite University
08.2019 - 03.2020
- As a former student at Eastern Mennonite University, I was eligible for work-study and assisted in the athletic training room. My responsibilities included preparing ice bags and organizing medical kits before games and practices, as well as setting up and cleaning equipment afterward. I supported the main trainers by assisting with injury management during games and practices, ensuring a smooth and efficient process. Although I was not a certified trainer, I worked closely with the trainers to provide essential support during athletic events.
Sales Associate
Hollister Co
03.2019 - 08.2019
- As a sales associate, I had the ability to work in very busy, high stress situations. I was diligent in customer service answering their questions and helping them walk away satisfied. By always being on the floor I learned valuable, organizational, and people skills. I always strive to be one of the best employees, and I earned that by receiving employee of the month.
Education
High School Diploma -
East Rock High School
Elkton, VA06-2018
Radiology
Piedmont Virginia Community College
CharlottesvilleSome College (No Degree) - Public Health
Shenandoah University
Winchester, VASome College (No Degree) - Nursing
Eastern Mennonite University
Harrisonburg, VASkills
- Healthcare support experience
- Assessing patient vital signs
- Palliative care experience
- Home care experience
- Direct patient care experience
- Experienced in senior care
- Proficient in medical terminology
- Clinical hospital experience
- Proficient in blood collection
- Customer engagement
- Patient monitoring
- Safety protocols
- Lab specimen processing
- Effective communication
- Compassionate care
- Problem solving
- Vital sign monitoring
- Wound dressing
- Patient safety
- OR preparation
- Sterile field management
Certification
- Driver's License
- Psychiatric Nursing Assistant November 2020 to June 2021
- CPR Certification
- First Aid Certification
- Certified Phlebotomy Technician
Timeline
Surgical Technologist
UVA Medical Center
03.2025 - 05.2025
Certified Medical Assistant
UVA Medical Center
12.2024 - 05.2025
Clinical Lab Coordinator
Harrisonburg Community Health Center
10.2024 - 01.2025
Nursing Care Partner
Sentara RMH Hospital
01.2023 - 08.2024
Direct Care Worker (DCW)
Virginia Mennonite Retirement Community
03.2022 - 08.2022
Psychiatric Nursing Assistant
Commonwealth Center for Children and Adolescents
11.2020 - 06.2021
Student Athletic Trainer
Eastern Mennonite University
08.2019 - 03.2020
Sales Associate
Hollister Co
03.2019 - 08.2019
High School Diploma -
East Rock High School
Radiology
Piedmont Virginia Community College
Some College (No Degree) - Public Health
Shenandoah University
Some College (No Degree) - Nursing
Eastern Mennonite University