Norma Mulero
Mamaroneck,N.Y
Summary
Dedicated Security Supervisor, and reliable Security Professional, working to maintain the safety of individuals and the security of assigned small and large facilities. Highly organized, with the ability to work alone or in a team environment. Supervisor adapt in security monitoring procedures including surveillance equipment expertise. Proven history of operating with heighten awareness and attention to detail with a track record of alleviating risk and exercising sound judgement high pressure situation.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Guard, Millennium Hotel
Allied Universal Security Services
New York, NY
10.2020
- Monitor multiple CCTV feeds of important areas of buildings and grounds.
- Alert persons of rules; evict violators from premises.
- Patrol facility hourly for suspicious activities.
- Respond to and thoroughly investigate all reported incidents to protect company assets.
- Detect emergency situations using keen listening and close observation to respond appropriately to alarms.
- Deliver medical aid to individuals in distress prior to arrival of paramedics.
- Follow established security and safety procedures that include enforcement of company rules, policies and regulations.
- Document all security-related situations and submit in-depth reports.
Security Guard, N.Y Museum of Modern Art
Allied Universal Security Services
New York, NY
10.2020 - Current
- Guarded restricted area to prevent unauthorized entry.
- Monitor and entrance and departure of employees, visitors and other persons.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Security Guard, MoMA Design Store
Allied Universal Security Services
New York, NY
10.2020 - Current
- Maintain stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Oversee premises to identify security risks to promote employee and visitor safety.
Personal Trainer
Complete Body
New York, NY
12.2019 - Current
- Communicate with clients to determine goals and performed client assessments.
- Implement continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
NASM Certified Personal Trainer
New York Health and Racquet Club
New York, NY
05.2018 - 12.2019
- Informed clients through effective presentations regarding healthcare and benefits of services.
- Guided students through proper breathing, stance and fighting forms.
NASM Certified Personal Trainer
Crunch Gym
Burbank, CA
06.2016 - 05.2018
- Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
- Trained clients effectively and built dynamic customer relationships, which cut learning time in half.
Personal Trainer
New York Health & Racket Club
New York, NY
07.2006 - 03.2016
- Top Kickboxer instructor that motivated individuals during exercise activities, including cardiovascular exercise, strength training and stretching.
NASM Certified Personal Trainer
Steel Gym
New York, NY
06.2005 - 07.2006
- Created fitness routines to motivate clients to remain in wellness programs.
NASM Certified Personal Trainer
Synergy Gym
New York, N.Y
01.2005 - 01.2006
- Demonstrated proper kickboxing techniques and helped students practice and master techniques and embrace individual learning needs and realistic goals for advancement.
NASM Certified Personal Trainer
Crunch Gym
New York, N.Y
09.1998 - 01.2005
- Supplied clients with list of exercises and activities.
- Successfully completed training initiatives, increasing customer loyalty.
Skills
- Work well under pressure
- Critical thinker
- Highly organized
- Excellent written and verbal Communication
- Outstanding customer relationship and service
- Efficient time management
- Supervision and Leadership
- Responsive in critical situations
- CCTV Surveillance
- Incident Reporting
- De-escalation Techniques
- Law Enforcement Collaboration
- First Aid/CPR
- Team Management
- Emergency Respond
- Theft Prevention
- Good Work Ethic
Certification
Security Guard Training 8 and 12 hour, National Academy Of Sports Medicine, H.R.C Personal Training Academy, American Care Association (CPR/AFD)
Timeline
Security Guard, Millennium Hotel
Allied Universal Security Services
10.2020
Security Guard, N.Y Museum of Modern Art
Allied Universal Security Services
10.2020 - Current
Security Guard, MoMA Design Store
Allied Universal Security Services
10.2020 - Current
Personal Trainer
Complete Body
12.2019 - Current
NASM Certified Personal Trainer
New York Health and Racquet Club
05.2018 - 12.2019
NASM Certified Personal Trainer
Crunch Gym
06.2016 - 05.2018
Personal Trainer
New York Health & Racket Club
07.2006 - 03.2016
NASM Certified Personal Trainer
Steel Gym
06.2005 - 07.2006
NASM Certified Personal Trainer
Synergy Gym
01.2005 - 01.2006
NASM Certified Personal Trainer
Crunch Gym
09.1998 - 01.2005
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